Did you try uninstalling and then reinstalling PD9? Usually helps a little. Sometimes you can make a couple of 4 minute videos before the problem is back.
And try to get the previously released build (sorry, don't have the build number, no access to my home PC right now), which is quite a bit better.

I have an i7 CPU and 8 GB RAM, too, running Win7 Pro 64-bit.

Regards,

Hasse

The image of your timelines shows a lot of cuts and track overlays, even though some are disabled in the snapshot.

Please tell me if saving, exiting and then reloading PD9 makes it run. Whats the size of the unedited file(s) ? Whats the size of the .pds project file?

If you use just a thirty second raw unedited AVCHD clip and edit it do you get the same problem? If not try some basic edits and continue, can you produce the movie ?

Are you able to save from the camera as anything other than AVCHD? What about capture direct from the camera to PD9 saving as MPG2? Can you edit that file OK.

The problem may be the codec for the AVCHD format. In other words try other formats, sizes etc to see what works or when it fails.

If you can't solve the problem - Change the problem

Hi Rodney,
Please carry out the following - may help you.
1. Uncheck the Shadow File option in Preferences > General > Enable HD video processing (shadow files). You haveabsolutly no need for these - your system is powerful enough - you are just slowing your PC down by having these initiated. Shadow files have to be created before editing can start and if you start editing before they're completed the cycle has to start again and you may get a false positive showing a file has been created but is incomplete. I dislike shadow files and ran tests on them in PD8 (beta stage) with Adrian.

2. I suggest you opt to lower your Preview player setting to High Quality and NOT have it on the HD setting. This places less strain on your graphics card and on your system in general - the video displays without a problem.

I am concerned at the frame rate of the video you're using. For the moment, i think your system should cope with what I've seen in the screenshot.

Hope this helps

Dafydd

Thank you both Videocentricity and Dafydd! You are excellent!

Dafydd, the reason you see 'shadow files' enabled was because of the brutal slowness. In other words, I activated it because I thought it may help, unfortunately it shows no difference one way or the other. Originally I had disregarded the notice.

Second, for all symptoms I have described, I have been editing and previewing in 'Normal' mode, which in and of itself is blurry at best. Again, I just took a snapshot of my current timeline but it has no real representation of the mindset I have been using. I have been operating with a very conservative, minimalist consciousness.

Here is a question: Will the purchased version be any better? Will it be a different version?

-----------------------------------------
Videocentricity: Yes there are many edits, but for a simple 4 min video without effects, transitions or titles, my system and this software should not have difficulty with 20 edits or so:

Yes, saving, exiting and reloading PD9 DOES make it run again, slowly, for a while, then crash and freeze. That was the method I used to get a final edit.

Yes I can produce the movie but ONLY in SP mode or some other low file format. In PD8, I have been able to produce full HQ HD mode MPEG2 videos quickly.

As for changing formats or capturing directly from video, that defeats my purpose of spending $2000 on cameras that use smart media. The goal is to remove the media for instant access. That should not have to change for simple 4-5 miniute video tutorials.

Also please keep in mind that PD8 has been super effective with these same HD files (AVCHD).

Is there any other ideas you have or info you may need from me to help troubleshoot this?
I don;t mind buying more expensive software as we really need to get these raw files edited. I do love using PD8 and would love the promised 'EXTRA SPEED" (blazin' fast ) of 64 bit PD9.

Thank you both again!

Much respect,

Rodney

Anybody have a suggestion? I do not want to give up on Cyberlink, but I need to find a stable version within a day or so.

PD9 is not fast, certainly not 'blazin' as advertised using 64 bit and from what I read here in the forum, there is a great deal of freezing and crashing over simple small tasks.

I consistently read that the 'previous' version was more stable. Is that available anywhere to test?

Thanks again for the help~ It is genuinely appreciated.

Rodney

Quote: Anybody have a suggestion? I do not want to give up on Cyberlink, but I need to find a stable version within a day or so.

PD9 is not fast, certainly not 'blazin' as advertised using 64 bit and from what I read here in the forum, there is a great deal of freezing and crashing over simple small tasks.

I consistently read that the 'previous' version was more stable. Is that available anywhere to test?

Thanks again for the help~ It is genuinely appreciated.

Rodney

I too, have had many, many problems with PD9 and went back to the 'safety' of PD8 - which I've found to be, by far the best version and I've tried most of them.

My whining about PD9 lost me a 'karma' star so five stars to you for speaking your mind.

PD9 'promises' the world and delivers mostly headaches - you only have to look at the hundreds of comments relating to this product - we can't all be wrong with unpowered computers and out of date graphic cards! Saying that some users do have.

PD9 would be by far the best product out there IF ONLY 'THEY" fixed ALL the 'bugs' - you've only got to look at CL's promo video to see not even CL are using there own product!

If you want PD8 trying contacting CL customer support or if not maybe Ebay and purchase a boxed edition.

Ensure you download the latest patch 3022.

Thanks and good luck Happing editing

Best Regards

Neil
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Neil, many thanks!

All is well, I do understand the reality of software, upgrades, new systems, compatability etc. No worries here.
I do have PD8 retail box version already, so I will reinstall it for now until this is fixed.

BTW, you may have 'lost' a Karma star here for speaking with integrity, but you 'gained' a karma star where it counts and we all appreciate the uprightness. It helps us all.

Stay well and have an excellent week!~

Much respect,

Rodney