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Powerdirector Stopped Working
BigMike0601 [Avatar]
Newbie Joined: Feb 27, 2011 08:12 Messages: 7 Offline
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I downloaded the trail and after a successful install it will not load. 'Powerdirector Stopped Working' and the program closes. I was using PD 8 and the same issue started happening after a year or so of using it fine. I wanted to upgrade anyway so I uninstalled 8 and proceeded to go with 9, but now im worried that if I purchase 9 It won't even open. Anyone know what is going on here?
James Dotson
Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline
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Does the PD9 trial run? Post a dxdiag.txt and we might be able to give a better answer. __________________________________
CORNBLOSSOM
BigMike0601 [Avatar]
Newbie Joined: Feb 27, 2011 08:12 Messages: 7 Offline
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No the trial does not run. Not familiar with a dxdiag.txt, but the windows popup box says "Power Director has stopped working". "A prblem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." This occurs at startup when the program is loading.
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Diagnostic file required. See James' (Jaime-esque) request and info below.
Dafydd
BigMike0601 [Avatar]
Newbie Joined: Feb 27, 2011 08:12 Messages: 7 Offline
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Attached is the diagnostic file.
 Filename
MichaelDxDiag.txt
[Disk]
 Description
 Filesize
43 Kbytes
 Downloaded:
229 time(s)

This message was edited 1 time. Last update was at Feb 28. 2011 16:50

Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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Two things I notice in your Dxdiag.txt file.

1. Your shared Video Memory is very low, 358 MB is not enough RAM for rendering videos.

2. No Quicktime filter found.

PowerDirector must have Quicktime installed and enough Video ram to work in.

I am concerned that you have a lot of Roxio codecs, although Roxio is not necessarily bad.

Install Quicktime, then try running PowerDirector 9 again. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

BigMike0601 [Avatar]
Newbie Joined: Feb 27, 2011 08:12 Messages: 7 Offline
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Quote: Two things I notice in your Dxdiag.txt file.

1. Your shared Video Memory is very low, 358 MB is not enough RAM for rendering videos.

2. No Quicktime filter found.

PowerDirector must have Quicktime installed and enough Video ram to work in.

I am concerned that you have a lot of Roxio codecs, although Roxio is not necessarily bad.

Install Quicktime, then try running PowerDirector 9 again.


1. What can I do to increase the memory?

2. I installed Quicktime and now the program runs, thank you!

3. What is Roxio?

Thanks so much for helping!!
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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1. What can I do to increase the memory?


Some Computers allow you to increase the amount of Video Ram available to the integrated Video in BIOS.

You can also add memory modules to the computer if there is a memory slot available.

3. What is Roxio?


Roxio is a manufacturer of various software, most known for their Disk Burning Software.
Search for "Roxio" in a search engine.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

iane [Avatar]
Newbie Joined: Jun 07, 2011 14:56 Messages: 2 Offline
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POST MOVED TO PowerDirector version 8

This message was edited 2 times. Last update was at Jun 08. 2011 09:46

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