Won't import AVIs

Lisa316

Newbie Joined: Feb 20, 2011 23:09 Messages: 2 Offline

Solved by

Feb 20, 2011 23:17

Hello,

I'm running the trial version of PowerDirector 9.0.0.2504. I want to convert my avi files and burn to dvd format, however I keep getting the error message "

"An error occurred while opening this media file in the media library. It may be because the file is broken, an unsupported format, protected video content, or for another reason. Try contacting your video provider for a different video format".

I have tried to see what avi format they are in, but I don't see the info anywhere. I have also had this message appear on some of my mp4 files. FLV's however appear to be imported fine, except for a handful of files.

I'm running Vista 64Bit, 8GB Ram.

Thanks for any info.

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Feb 21, 2011 07:37

Hi Lisa,
PowerDirector 9 is a 64bit program.

The avi's are likely to be encoded with a codec that cant be read by PD as are the mp4's.

Avi's which have been encoded by an 32bit codec (or proprietary codec) do have problems and to date there isn't a solution.

If you can, please install FFDShow a free codec pack (Google it) and if necessary update QuickTime. these may assist you in allowing the .mp4's into PD9.

Dafydd

Videocentricity

Contributor Location: Long Beach,CA Joined: May 21, 2007 05:37 Messages: 394 Offline

Feb 22, 2011 03:29

Here is a workaround which may help you.

Load the AVI into MS Movie Maker and produce a video output. Then use that file in PD.

I found that when using some screen capture programs, especially when the area captured was not simple 800x600 then PD would not open it but MSMM did. As Dafydd said, if the properties or codec is not acceptable PD will fail to open but MSMM seems to not do such a severe check. If you can't solve the problem - Change the problem

CubbyHouseFilms

Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline

Feb 22, 2011 04:03

Great answer V Happing editing

Best Regards

Neil
CubbyHouseFilms
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Lisa316

Newbie Joined: Feb 20, 2011 23:09 Messages: 2 Offline

Feb 22, 2011 16:25

Thanks all! Will try the suggestions and see what happens.