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[reproduced] PowerDVD 10 Ultra Not Working with Windows 7 WMC
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Rob Z [Avatar]
Newbie Joined: Mar 17, 2010 20:41 Messages: 24 Offline
[Post New] Feb 14, 2011 13:39
I'm unable to use PowerDVD 10 Ultra in Windows 7 Media Center. Clicking the CyberLink PowerDVD shortcut in Windows 7 Media Center causes the application to lock up and crash. I can only use the application when I double click the PowerDVDCinema10.exe file in the PowerDVD Cinema sub-folder in the PowerDVD folder in windows explorer. I re-installed the software several times as described in other forum postings and it has not corrected the problem (corrected problem involving the resetting of Blu-ray region code changes to 0 and the inability to play movies). I believe that one of the Windows updates last week applied to Windows Media Center/Player and might have caused this problem. Has anyone else experienced this problem?
 Filename
DxDiag.txt
[Disk]
 Description
 Filesize
46 Kbytes
 Downloaded:
462 time(s)

This message was edited 1 time. Last update was at Mar 25. 2011 10:45

CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Feb 15, 2011 08:30
Hi,
please check which Version of PowerDVD 10 you use and post the info here.
you need to startup the 2ft UI PowerDVD and enter the about box

Thanks and Br
Michael Technical Support

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Rob Z [Avatar]
Newbie Joined: Mar 17, 2010 20:41 Messages: 24 Offline
[Post New] Feb 15, 2011 08:33
The most recent version: PowerDVD 10 Ultra ver. 2429.
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Feb 15, 2011 08:46
Hi,
can you confirm that the PowerDVD is working in the 2ft UI without problems?

Please helpt to list down:
- installed Codec packs
- installed Player applications
- installed MCE plug-ins


thanks
Michael Technical Support

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Rob Z [Avatar]
Newbie Joined: Mar 17, 2010 20:41 Messages: 24 Offline
[Post New] Feb 15, 2011 10:19
MCE plug-ins - Netflix and Adobe Photoshop Elements 8

What's the 2ft UI?
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Feb 15, 2011 11:17
Hi,
the 2ft Ui is the standard application - not the Cinema Mode

Br
Michael Technical Support

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Rob Z [Avatar]
Newbie Joined: Mar 17, 2010 20:41 Messages: 24 Offline
[Post New] Feb 15, 2011 11:27
The Cinema Mode works fine but opening Power DVD with the WMC application does not work.
huffandy [Avatar]
Newbie Joined: Feb 21, 2010 21:20 Messages: 2 Offline
[Post New] Feb 18, 2011 22:27
Hi, I am having this difficulty as well, all help is appreciated.

Andrew
Col21 [Avatar]
Newbie Location: Sydney, Australia Joined: Jan 15, 2010 19:45 Messages: 1 Offline
[Post New] Feb 20, 2011 03:18
I had exactly same issue within WMC, solved it by checking the box 'Allow PowerDVD to automatically disable Windows Aero' within Bluray Disc tab.
Had it unchecked & caused a lockup everytime.

Hope this works for you guy's.....
Nebula1701 [Avatar]
Newbie Location: Michigan Joined: Mar 18, 2011 21:34 Messages: 4 Offline
[Post New] Mar 18, 2011 21:43
I too am having this rather odd issue :/ I just got the Powerdvd10 dvd today and installed and updated it to the latest version.

what's odd is two weeks ago I installed the trial version and this issue did not occur.
Nebula1701 [Avatar]
Newbie Location: Michigan Joined: Mar 18, 2011 21:34 Messages: 4 Offline
[Post New] Mar 19, 2011 11:12
to add to my previous post... could IE9 have played any part in this issue?
JayBee [Avatar]
Newbie Joined: Feb 01, 2011 21:23 Messages: 4 Offline
[Post New] Mar 20, 2011 23:49
I too have this problem, PowerDVD cannot be launched from within media center.
JayBee [Avatar]
Newbie Joined: Feb 01, 2011 21:23 Messages: 4 Offline
[Post New] Mar 21, 2011 00:01
Quote: I had exactly same issue within WMC, solved it by checking the box 'Allow PowerDVD to automatically disable Windows Aero' within Bluray Disc tab.
Had it unchecked & caused a lockup everytime.

Hope this works for you guy's.....


No such luck with this change for me
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Mar 21, 2011 06:56
Hi,
I would like to check your issue - please help to post more info, asked here:
http://forum.cyberlink.com/forum/posts/list/8449.page

please also list down all the MCE plugin and Codec packs you have installed.

thanks
Michael Technical Support

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JayBee [Avatar]
Newbie Joined: Feb 01, 2011 21:23 Messages: 4 Offline
[Post New] Mar 21, 2011 19:42
I am running PowerDVD Ultra 3D Mark II
I have tried uninstalling / reinstalling and updating to the latest Patch

I agree that it may have something to do with Internet Explorer 9 as that's about the timeframe that it stopped working.

As far as plugins for Media Center, I run Media Browser and Windows Home Server

Here are the results of my DxDiag and BDAdvisor:
 Filename
DEBUG_CLDetect_HOMETHEATER-PC_2011_03_21_19_36_45.html
[Disk]
 Description
BD Advisor
 Filesize
17 Kbytes
 Downloaded:
639 time(s)
 Filename
DxDiag.txt
[Disk]
 Description
DxDiag
 Filesize
32 Kbytes
 Downloaded:
619 time(s)

This message was edited 1 time. Last update was at Mar 21. 2011 19:44

CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Mar 22, 2011 15:54
Hi,

I can not see such issue on my systems using IE 9 (final not Beta!)

Can you try to disable the CloneDrive and try again?

Br
Michael Technical Support

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JayBee [Avatar]
Newbie Joined: Feb 01, 2011 21:23 Messages: 4 Offline
[Post New] Mar 22, 2011 20:55
I was able to resolve my issue with Media Center but not sure what in the end "fixed" it. I have uninstalled AnyDVD and Virtual Clone Drive initially but both are reinstalled now and functioning.

I do have a problem with the latest update not allowing me to play mounted DVD iso's.
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Mar 25, 2011 10:48
Hi RobZ,
I was able to repro your issue - please see workaround that may help:

C:\Program Files (x86)\CyberLink\PowerDVD10\PowerDVD Cinema
execute :
PDVDCM10Service.exe
PowerDVDCinema10.exe
PowerDVDCinema10.mcl

after executing the above applications, the Plugin should be OK again.

Br
Michael Technical Support

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Nebula1701 [Avatar]
Newbie Location: Michigan Joined: Mar 18, 2011 21:34 Messages: 4 Offline
[Post New] Mar 25, 2011 17:52
Thank you Michael, that has fixed it for me as well.
Rob Z [Avatar]
Newbie Joined: Mar 17, 2010 20:41 Messages: 24 Offline
[Post New] Mar 25, 2011 18:16
I'm experiencing the same problem again. Double clicking the MCL file or the three files that you listed only temporarily solves the problem.

This message was edited 1 time. Last update was at Mar 25. 2011 21:13

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