I had this problem with PD8 when using transitions. I overcame the problem by rightclicking on the the video file in the timeline and "splitting" the audio from the video. The audio then drops down to the "voice" timeline and they are back in sync. Land of fieros, North Dakota USA

I am not new to PowerDirector and have made many DVD's using various video editing software. I used previous version of PD years ago.

When using PD 9 Trial, I produced a DVD (Mpeg-4) and the audio was out of sync with the video. However, my audio is earlier than the video. It happened halfway through the finished product making all clips afterward, out of sync.

In my actual timeline, when I view the clip, audio is synced correctly with video. Should I also unlink the video and audio even though they are synced in the preview and then link them again?

It seems that somewhere in production process, the audio and video were unlinked, even though I locked the tracks before I started to produce it. Is anyone else experiencing this? Any suggestions for the fix?

Could all the 3 of you check to see if you have "Shadow" files enabled in the preferences General section (second box) ? If you do, deselect it and try again.

Also, in the production window disable Hardware acceleration if PD9 is selecting it.

The production will take longer in both instances. Win 10, i7

Thanks for your fast reply.

I disabled the Hardware acceleration. I cannot find anything in the General section that has to do with Shadow files. Can you explain again where to find that?

The "Shadow" files enabled in the preferences General section (second box, Shadow in brackets= Enable HD Video). Win 10, i7

I just disabled both the shadow files and the hardware acceleration on the Preferences. I then produced MPEG-2 version. I created/ burned the DVD and just watched it. The audio is still out of sync with the video. Can you think of any other reason why it is producing out of sync and the remedy to correct it. Appreciate if anyone might be able to help with this.

Does the sync problem show up in the produced video file AND the burned DVD or just on the DVD ? Win 10, i7

After I produced the video, I went back to edit to check the accuracy and the produced files runs well and synced. It is only on the DVD that the audio does not sync with the video. That is why I cannot correct it in the edit portion because everything seems accurate there.

PD9's burner can sometimes do what it's not asked to. A way around is a 2 step process. First burn your DVD to a folder (available on the burn page). Then using a third party burner such as ImgBurn burn your DVD. If the result is OK then we know that PD9 is the issue. Win 10, i7

I am sorry I am not sure what you mean by 3rd party burner such as ImgBurn. Do you mean someone else's DVD burner?

I did burn to folder, so I need to transfer the file to someone else's computer and then burn it there? They also need the PD9 software, correct? Please explain.

If you play the video file in the folder is the audio and video in sync ?
Are you using any menu ?

You can also open a NEW project : in Create Disc use "Import Video" (button on top left) which is your GOOD video that you've verified before and use it to burn to disc. This way you are using your previously produced file. Win 10, i7

Good suggestion but I just checked all 4 of my produced videos: 2 MPEG-4 files and 2 MPEG-2 files and found out they are all out of sync. So... I cannot use them to burn yet another out of sync DVD.

Although I created chapters, I decided NOT to use Menus since I did not like the menus available and could not import background colors to create my own menu pages. So my video plays automatically when inserted into DVD players.

The version that seem to play smoothly is in the original edit file format, before I produce it. The transitional titles, audio and video all run smoothly. Once I produce it, the audio and video are out of sync. I just can't understand why this would happen. I have never had this problem and I have used other video editing programs and created about 5 long family videos.

This time I did use more transitional titles that have movement and fade in text for the separations. They all run smoothly but do you think these may be the cause of the audio running earlier than the video. If I delete these titles or change them to background colors with plain text, do you think the audio and video may stay in sync?


I guess that is worth a try but it makes the DVD very bland and downgrades the version to old school! Any other suggestions?

Hi Dbl10s,
I'll jump in here and ask for some info.
1. Please provide a screenshot of the Edit Workspace showing your project clearly.
2. Please provide a diagnostic of your system.

I'm interested in knowing what video files you are using, what actions you are carrying out and what have you done to isolate the point of out of sync event? I'm presuming you have noted where this has happened in the timeline from viewing the DVD.

Andy has rightly attempted to get you to carry out specific changes and tests.

Guide info below.

thanks

Dafydd

Thanks for jumping in there, any help is greatly appreciated.

Sorry but I do not understand what a screen shot of my Edit workspace is. I can tell you I have 2 VOB files /MPEG-2 , about 120 jpeg images, and have 2 audio tracks (m4a) in use that overlay the only video/audio track. The DVD lasts 32 mins long. There are active Titles that have various effects on them but fade out as the titles page does.
Does this help?

The audio and video appear to occur about 2/3 way into the production. So I am assuming that something happens at that point.

I am using a Vista OS. You do not mention that in your write up of creating a Diagnostic File. Is it closer to Win7 or does it have it's own instructions on how to create a diagnostic file? Vista OS is always seems to have separate problems.

OK,
Please read the guide again and note: 3. Please can you attach a screen shot of your Edit workspace, showing the content, make up of the library, all media tracks and with individual file extensions clearly readable? PART F.

Please remove the m4a audio file formats and convert/replace them to either wav or mp3.

Localise the issue more and provide a screenshot please - it's an image of your screen.

Closer to win7.

Please note: Vista OS is riddled with problems for video editors.

thanks

Dafydd

Hope this will help. I will try to get the screen shots if it is not too difficult.

I hope this helps. I will try to figure out Hypersnap to get you the screenshot of Edit workspace. Individual file extensions?

Vista and Win7 have a very simple screen capture in the "Accessories" section called "Snipping tool". Win 10, i7

Here is my Screen shot of obscured images, Audio and Video. This has been a real education for me. Learning how to use 2 other software programs just to get this info to you. Thanks for being patient with me.

I have worked on converting the M4a files to WAV and have replaced them on my Edit Workspace. I will produce and check out the results. My timeline will follow.