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Upgrading to Duluxe to Premium
Isaacs [Avatar]
Newbie Joined: Jun 27, 2006 06:41 Messages: 2 Offline
[Post New] Aug 09, 2006 21:07
Just thought you should all be warned:

From Cyberlink support:
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Thank you for contacting Cyberlink Online Customer Support.

In regard to your issue, we regret to say that you cannot open project created suing older version of PowerDirector in the newer version and this is the reason why the program always crashes when you try to import your old projects created using the older version of PowerDirector i.e is Deluxe.

The projects you have created using the older version might inlcude some transitions or effects or other features which might not be available in the newer version of PowerDirector i.e is Premium and therefore the project is making the software crash.

We regret the inconvienence you have encountered so far.
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This message was edited 1 time. Last update was at Aug 09. 2006 21:07

Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New] Oct 03, 2006 06:46
Isaacs,

This isn't unusual for a software where a major upgrade has taken place. Video editing software for saved projects can not always be backwards compatible. Heck the answer given by CL tech makes senses.

Just listen to a Johnny Cash song about smuggling out a car a bit at a time..... the bits wont fit!!!

Dafydd
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