I was impressed with the Powedirector 9 software so I bought it and got the wrong version...

Markjonesranger

Newbie Location: springfield, missouri Joined: Dec 20, 2010 07:10 Messages: 33 Offline

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Dec 27, 2010 10:34

I downloaded the Powederdirector 9 software and gave it a trial over a 2 day pierod. Having owned several upgrades of premiere, every version of studio pinnicle and half a dozen other video editors I read the reviews and then downloaded power director. I found it to be very stable and it did a good job and it was user friendly. All good things.

So I stopped by the Office Depot store to kills some time while I was waiting to meet the family at Olive Garden and saw they had video director there. I bought the ultra version and when I got home I cut the clear tape and pulled out the cd evelope and opened the software on the computer and hit the registration screen and plugged in the numbers... BAM. HEY STUPID YOU BOUGHT LAST YEARS SOFTWARE.

I thought hum. So I emailed Cyberlink and they promptly told me to take it back to Office Depot. I copied their letter and brougth the box and cd back to Office Depot. They said to bad so sad you broke the seal on the box.

So I am waiting for Cyber link to get back to me its been 5 days but it's around the Holidays. One would think they would upgrade a retail version with a new version after emailing them the copies of the receipts and such daiting to last week.

It was my mistake that is correct. I spent 107.00 bucks on a program. I own a lot of software it will really supprise me if Cyberlink doesn't upgrade me. I am waiting patiently.

I like the version 9 software much better than the 8. 8 is still a good solid program. Yet it's not what I thought I was buying.

Anyone have any suggestions other than remain patient?

I just got a ATCK9 Action Video Camera a few days ago. It's waterproof and shock resistant and its really light for a head cam. Plan on taking it on some of my Royal Ranger (Church boyscouts) backpacks and campouts. We are camping in a cave next week and am making a good head strap to handle the camera more comftrably. Version 8 of Power Director did a good job of editing video and producing a movie. Pinnicle Studio spends half it's time locking up ever since they dropped smart sound for the other program. Smart sound is a good program.

Well if anyone has any tips to get ver9 holler.

Mark Jones
markjonesranger@hotmail.com
http://readyrangers.tzo.com ReadyRangers
http://readyrangers.tzo.com

lerxst01

Member Location: Maryland Joined: Nov 09, 2010 18:31 Messages: 71 Offline

Dec 27, 2010 11:16

I bought Version 8 about a week before Version 9 was released. I contacted Cyberlink customer service via the email form on their site. They had me send some information and then gave me a link to a download for PD9.

Markjonesranger

Newbie Location: springfield, missouri Joined: Dec 20, 2010 07:10 Messages: 33 Offline

Dec 27, 2010 13:59

Thanks that gives me hope. I was a little supprised they didn't do that on the first email. I sent scans of my receipts and rebates. The many other softwares I have purchased in the past have come clean on silly things like this. I am hopeful this company does as well.

I make quite a few productions for our Royal Rangers from Outpost - District events. I just use what works and am hopeful with PowerDirector at least it doesn't lock up at each stage of the game. I have several pcs and it matters not which one I use. Powerdirector passed the lock up tests on laptop and my desktop. It hasn't locked up yet. I have made several productions simple ones just messing around with the program.

I told Office Depot after they told me you broke the seal too bad. "Is that your best offer?, I will just take my 2000 a year in business and go else where.

Mark Jones

ReadyRangers
http://readyrangers.tzo.com

Markjonesranger

Newbie Location: springfield, missouri Joined: Dec 20, 2010 07:10 Messages: 33 Offline

Dec 31, 2010 16:56

Thanks to the Fourm Administrator and the Techinical Support for Powerdirector. They got me upgraded to the new version and it's working great. Thanks Team Cyberlink.

I am excited to get to use the new 9 version. It is nice to have a program that is rock solid that works. Over the past 2 weeks I have thrown quite a few things at it and it has worked flawlessly. I am impressed. My experience with Pinnicle Studio was cross your fingers and hope for the best. I liked there easy to use GUI and Power Director is simular.

I am very satisfied with the service I received.

Mark Jones
ReadyRangers
http://readyrangers.tzo.com