Clips Won't Play in Library. Play OK in Timeline.

AllenChicago

Senior Member Location: Chicago (USA) Joined: Jan 28, 2010 22:06 Messages: 151 Offline

Solved by

Dec 16, 2010 00:28

I'm having this problem since upgrading to the latest 2330-build of Power Director 9 Ultra. Did a search on the forum, but couldn't find any clues to resolving this.

1. The little Clip Playback window in the "Open a File" dialogue box will only play the first 1 or 2 seconds of the selected clip and then freeze. It will not play further, even if I wait a couple of minutes and hit the Play button again.

2. After importing that (or any) clip into the PD9 library, the clip will only play for 1 to 4 seconds and then freeze. The timer counter keeps going, but the video is frozen. If I press the Play button twice (pause-play), the clip will play another few seconds and stop again. I can drag the time slider to anyplace in the clip, hit the play button and the clip will play for a couple of seconds and then freeze.

3. When I add the clip to the Timeline, the clip plays fine from there, with no problems from start to finish.

I didn't have this issue in PD8 or in PD9, prior to the 2330 patch/build. The clips I import into PD8 and PD9 are all .mts files, shot with my Canon HG10 HDD video camera. Has anyone else experienced this issue with video files in ANY version of Power Director, before they're added to the timeline? It's really weird.

-Allen

This message was edited 1 time. Last update was at Dec 16. 2010 00:29

Robert2 S

Senior Contributor Location: Australia Joined: Apr 22, 2009 05:57 Messages: 1461 Offline

Dec 16, 2010 01:08

Hi Allen,

No problem here with the latest build, although I am not using a Canon. I would suggest as a first step to upgrade your video drivers from the graphic cards website not from inside windows.

Maybe someone with a Canon HG10 will come along and comment if they are also having problems.

Cheers

Robert2 S My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn

AllenChicago

Senior Member Location: Chicago (USA) Joined: Jan 28, 2010 22:06 Messages: 151 Offline

Dec 16, 2010 02:12

Robert2S,

I tried playing the clip using Windows Media Player with Power Director closed and it still wouldn't play. But, instead of freezing up, WMP gave me an error code that I researched on the net. I came across this discussion thread, on a Windows forum, applied the fix and VIOLA!, the problem was solved.

Ref Thread: http://help.lockergnome.com/vista/Windows-Media-Player-Access-File--ftopict59882.html

I don't think Power Director's patch directly caused the problem, but there was a program called "Cyberlink Wave Editor" that was reinstalled as part of the PD9 3022 enhancement. This caused some kind of conflict within my Realtek audio software. Now why a REALTEK conflict would prevent video clips from playing within the PD9 Library, yet allow them to play fine on the PD9 Timeline is way over my head. I'm just thankful to have this issue behind me. You gotta love these forums all over the net where people help each other! It's doubtful that I would have fixed this problem without restoring my computer to last week...or earlier.

Thanks for taking the time to reply and Happy Holidays to you Robert!

-Allen in Chicago

Robert2 S

Senior Contributor Location: Australia Joined: Apr 22, 2009 05:57 Messages: 1461 Offline

Dec 16, 2010 02:55

No problem Allen, glad it worked out for you. Talk about computers and PD updates have a read of this thread I posted recently......computers who would have them.

http://forum.cyberlink.com/forum/posts/list/14595.page My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn

AllenChicago

Senior Member Location: Chicago (USA) Joined: Jan 28, 2010 22:06 Messages: 151 Offline

Dec 17, 2010 00:55

Quote: No problem Allen, glad it worked out for you. Talk about computers and PD updates have a read of this thread I posted recently......computers who would have them.

http://forum.cyberlink.com/forum/posts/list/14595.page

Robert, that was a good message regarding your early experience with PD9. It's human nature to blame a sophisticated product like Power Director when we encounter errors while using it. But reading the "Sticky's" at the top of this PD9 forum and watching the excellent "how to" PD9 videos in Director Zone and on YouTube are good tools for helping to solve problems and for learning how to use Power Director properly. Make it a great day!
-Allen