Pixelated display with blu ray 3d movies

mikeyg061

Newbie Joined: Nov 03, 2010 17:54 Messages: 5 Offline

Solved by

Nov 25, 2010 03:04

When I go to watch a blu ray movie everything works fine but when i go to watch a blu ray 3d movie such as the new "A Christmas Carol" i get scrambled video output (full screen of nothing but colored pixels)

I'm currently running Windows 7 Ultimate 64bit addition
AMD Athlon 64 X2 Dual Core Processor 5000+ 2.60 GHz
4gb Ram
Nvidia 9600GT with the new 260.99 drivers
Nvidia 3d vision pro also using the new 260.99 drivers
ViewSonic VX2265wm monitor connected with Dual link DVI cable
PCI Express Sound Blaster X-Fi Titanium Fatal1ty Professional Series driver ver. 2.17.0008
Samsung S-ATA BD-ROM/DVD Writer SH-B123L
Cyberlink PowerDVD 10 MarkII Ver. 10.0.2113.51 SR# DVD100826-02 TR# TR100913-063 (upgraded from the bundled power dvd 9 that was shipped with my BR Drive)
Have McAfee virus scan but have disabled it for trouble shooting purposes...

I have also attached my DxDiag file

Sorry i have posted on this issue before but i couldnt respond to techs post and upload my dxdiag so it was closed,

Filename	DxDiag.txt	Download
Description	DxDiag
Filesize	40 Kbytes
Downloaded:	299 time(s)

This message was edited 1 time. Last update was at Nov 25. 2010 03:15

CLD

Senior Contributor Joined: Mar 23, 2007 02:05 Messages: 925 Offline

Nov 25, 2010 04:03

Hello,

NVIDA 3D Vision does not currently work with PowerDVD under Windows Vista. You can check the current requirements:

http://www.cyberlink.com/products/powerdvd/hardware-support_en_US.html

Additional Hardware Support for Blu-ray™ 3D and
TrueTheater™
- 3D NVIDIA 3D Vision (for Windows 7 only)

However it is now fixed. There will be a new patch update that fixes this coming out soon. Within a few days I was told.

Hope that fixes your issue.

Regards,
David

mikeyg061

Newbie Joined: Nov 03, 2010 17:54 Messages: 5 Offline

Nov 26, 2010 16:24

Its funny how im told Nvidia 3D Vision and PowerDVD 10 isnt compatible under Vista but Im currently using Windows 7 and on your hardware Support Page it shows

Additional Hardware Support for Blu-ray™ 3D and TrueTheater™ 3D

* NVIDIA 3D Vision (for Windows 7 only)
o NVIDIA 3D Vision Kit + 3D Vision-Ready Display + 3D Vision Compatible NVIDIA Graphics Card are required
o Please download and install NVIDIA GeForce Driver Release v.260.89

I have also specified that im using the newest drivers for all my hardware....

well just realized im using driver 260.99 and you say to use 260.89 but when i go to nvidia change log the only diffrence between 260.89 and .99 version is support for a few new games

It appears to me Tech's at cyberlink either dont know how to read or just dont care and only read what they want and assume the rest as i have stated in my post and its also listed in my DxDiag im running Windows 7 Ult.

P.S. the NVIDIA GeForce Driver release you posted does not work it tells me this driver is not compatible i have also Uninstalled the 260.99 version to install the 260.89 version...

This message was edited 3 times. Last update was at Nov 26. 2010 16:30

mikeyg061

Newbie Joined: Nov 03, 2010 17:54 Messages: 5 Offline

Nov 27, 2010 01:08

So i have installed the new patch for power dvd 10 that is supposed to fix my problem and yet i get the same thing pixelated scrambled video output when i try to watch a 3d blu ray movie

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Nov 28, 2010 09:28

Hi,

looks if your system does not meet minimum system requirements for BD-3D - kindly check:

http://www.cyberlink.com/products/powerdvd/powerdvd-system-requirements_en_US.html

I would suggest to use a VGA that has HW decode capabilities for MVC

Br
Michael Technical Support

Werde Facebook Fan

mikeyg061

Newbie Joined: Nov 03, 2010 17:54 Messages: 5 Offline

Nov 28, 2010 13:01

what system requirement do i not meet???

System Requirements for Blu-ray Disc, DVD, and TrueTheater 3D Playback
Operating System

* Microsoft Windows 7, Vista* and XP SP3* (Windows XP Service Pack 3 is required)

Processor (CPU)

* Blu-ray Disc playback: Pentium 4 541 (3.2 GHz), Athlon 64 X2 3800+ or above
* TrueTheater 3D playback: Pentium D 950 (3.0GHz), AMD Athlon 64 X2 3800+ or above
* DVD playback: Pentium 4 (2.4 GHz), Athlon 64 2800+ (1.8 GHz) or above"

Im Using Athlon 64 x2 5000+

Graphics Processor (GPU)

* Blu-ray Disc playback: Intel G45, ATI Radeon HD 2400, NVIDIA Geforce 7600GT or above
* TrueTheater 3D playback: Intel G45, ATI Radeon HD 2400, NVIDIA Geforce 8800GT or above
* DVD playback: AGP or PCI Express graphic accelerator supporting DirectX 9.0 or above
o Note: we strongly recommend that you update your graphics card driver to the latest version. 3D display devices are required for TrueTheater 3D playback.

Im using the nvidia GeForce 9600 GT

Memory

* Blu-ray Disc playback: 2 GB required for Vista and Windows 7; 1 GB required for Windows XP
* DVD and TrueTheater 3D playback: 1 GB required for Vista and Windows 7; 512 MB required for Windows XP

I Have 4 GB

Display Device

* DVD and Blu-ray Disc playback: HDCP compliant display for digital output. TV or computer monitor for analog output
* TrueTheater 3D playback: 3D display and 3D glasses required. HDCP compliant display for digital output. TV or computer monitor for analog output

I Have nvidia 3d vision Pro with the ViewSonic VX2265wm Which is a 120 hz 3d (both are HDCP capable as seen in screen shot...

Disc Player

* Blu-ray Disc playback: BD-ROM/BD-RE or Super Multi Blu combo disc drive
* DVD and TrueTheater 3D playback: DVD-ROM, DVD+-R/RW, DVD-RAM or DVD Super Multi combo disc drive

Using Samsung SH-B123 BD-rom/DVD writer

Now dont tell me i dont meet system requirements...

However I dont meet system requirements for Blu-ray 3D with Hardware Acceleration

System Requirements for Blu-ray 3D with Hardware Acceleration
Operating System

* Microsoft Windows 7, Vista* and XP SP3* (Windows XP Service Pack 3 is required)

Processor (CPU)

* Intel Pentium D 950 (3.0GHz), AMD Athlon 64 X2 4600+ (2.4GHz) or above

Graphics Processor (GPU)

* Intel Graphic Media Accelerator HD (Intel Core i3/i5), NVIDIA Geforce GTX 400, series and Gefore GT 240/320/330/340

Memory

* 2 GB

Display Device

* 3D display and 3D glasses are required (NVIDIA 3D Vision*, 3D Ready HDTV, HDMI 1.4-enabled TV, Micro-polarizer LCD or Anaglyph Red/Cyan Glasses). HDCP compliant display for digital output

*PowerDVD with NVIDIA 3D Vision is not supported under Windows Vista and XP

how ever I do meet the requirements for Blu-ray 3D without Hardware Acceleration

System Requirements for Blu-ray 3D without Hardware Acceleration
Operating System

* Microsoft Windows 7, Vista* and XP SP3* (Windows XP Service Pack 3 is required)

Processor (CPU)

* Intel Core 2 Duo E6750 (2.66GHz), AMD Phenom 9450 (2.10GHz) or above

Graphics Processor (GPU)

* Intel G45, ATI Radeon HD2400, NVIDIA GeForce 8600GT or above.

Memory

* 2 GB

Display Device

* 3D display and 3D glasses are required (NVIDIA 3D Vision*, 3D Ready HDTV, HDMI 1.4-enabled TV, Micro-polarizer LCD or Anaglyph Red/Cyan Glasses). HDCP compliant display for digital output


Filename	Untitled.png	Download
Description
Filesize	212 Kbytes
Downloaded:	220 time(s)

This message was edited 1 time. Last update was at Nov 28. 2010 13:11

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Nov 29, 2010 10:05

Hello,

your system does not meet the requirements for BD-3D - your Display is not BD-3D compatible. Please check NV Website:
http://www.nvidia.co.uk/object/GeForce_3D_Vision_Requirements_uk.html

Br
Michael Technical Support

Werde Facebook Fan