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No sound for video files amd music
LULULET [Avatar]
Newbie Joined: Feb 03, 2010 14:48 Messages: 13 Offline
[Post New] Jul 11, 2010 13:45
I have PowerDVD 10 Ultra and I update it yesterday to Mark II v.1803 .
But after update my video files played in VIDEO TAB was with NO SOUND AT ALL ț
Also when I try to play my mp3 files the player says CYBERLINK POWERDVD DOES NOT SUPPORT THE PLAYBACK OF THIS MEDIA FORMAT .
When I play DVDs everithing is fine .
Before update i had no problems .
[Thumb - DVD sound (1024x819).jpg]
 Filename
DVD sound (1024x819).jpg
[Disk]
 Description
DVD Sound
 Filesize
373 Kbytes
 Downloaded:
283 time(s)
[Thumb - No speaker in video (1024x819).jpg]
 Filename
No speaker in video (1024x819).jpg
[Disk]
 Description
MKV nosound and speaker configurations
 Filesize
225 Kbytes
 Downloaded:
279 time(s)
[Thumb - No MP3 (1024x819).jpg]
 Filename
No MP3 (1024x819).jpg
[Disk]
 Description
MP# no play
 Filesize
257 Kbytes
 Downloaded:
290 time(s)
LULULET [Avatar]
Newbie Joined: Feb 03, 2010 14:48 Messages: 13 Offline
[Post New] Jul 11, 2010 14:02
I found the solution .
If i choose in the audio configuration of the player - (current sistem settings) (2 speakers) everithing its OK ,
but if I choose 2 speakers I have no sounds .
ITS ODD , ISNT IT ?????
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Jul 12, 2010 04:12
Hi Robert,

can you please post your DXDIAG here?

thanks
Michael Technical Support

Werde Facebook Fan
LULULET [Avatar]
Newbie Joined: Feb 03, 2010 14:48 Messages: 13 Offline
[Post New] Jul 12, 2010 12:40
Yes I put the DxDiag in the attachement .
But I managed with my error (Select the (current system settings) 2 speakers instead of 2 speakers in the audio setting of the program )

So my next question is what is the difference between these settings ?
Why with one I have sound and with another no sound ?
 Filename
DxDiag.txt
[Disk]
 Description
DxDiag
 Filesize
51 Kbytes
 Downloaded:
345 time(s)
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Jul 12, 2010 12:48
Hi Robert,
I will forward your issue to our team - but please understand that I can not make any promise about the reported behavior.

Thanks and BR
Michael Technical Support

Werde Facebook Fan
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