Crashing - Is this the cause?

Alan2938

Newbie Joined: Jun 29, 2010 03:48 Messages: 10 Offline

Solved by

Jun 29, 2010 05:11

I am new to PowerDirector 8, and have just tried for many hours to try & resolve the issue of the computer crashing, when "Producing."

Set Up: Windows 7
Canon HG 10 Camcorder
Panasonic DMC TZ7

Computer:
i7 2.67Gh overclocked to 4.00 Gh
6 Gb. Ram
Nvidia 8800 GT graphics card.

I have manged to get to the stage of editing the package, and satisfied with the results.

I then came to "Producing" rendering, some times I would get about half way through and the program would crash. Soime times it would crash after a few minutes. I managed to see the "Blue Screen" on one occasion which read " Bad Pool header......."

I have now realised that in some of the clips I used video from my Panasonic TZ7, I don't think this "video" is supported. Is this why the computer keeps crashing?

Robert2 S

Senior Contributor Location: Australia Joined: Apr 22, 2009 05:57 Messages: 1461 Offline

Jun 29, 2010 05:26

Hi Alan,

First off I have been using my TZ7 with PD8 for months with no problems. I also have an i7 cpu but not overclocked.

I would suggest going back to basics of producing a simple video of one short clip from either camera to see if PD will produce any video at all.

Also do you have shadow files turned off, your computer is powerful enough not to need them.

That's about all from me at this stage.

Cheers

Robert S My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn

Alan2938

Newbie Joined: Jun 29, 2010 03:48 Messages: 10 Offline

Jun 29, 2010 06:02

Hi Robert S,

Thanks for your reply.

Also do you have shadow files turned off

I will look at this in due course.

I have managed to save e a small video file which lasted about 5 minutes

and put into You Tube, which was successful.

I will go back to basics, and try not to be too ambitious.

Pax 123

Senior Member Location: Miami, Florida Joined: Feb 25, 2010 06:35 Messages: 282 Offline

Jun 29, 2010 06:24

Hi Alan,

I confirm what Robert S told you. It is recommended that you turn off shadow files when you have a computer as powerful as yours. Your response made me wonder if you had done so. If not, go to

http://forum.cyberlink.com/forum/posts/list/9621.page

If that doesn't work, say so to the forum and someone will help you.

Cheers,

Bohn Laptop PC, ASUS
Core i7 Q 720
Win 7, 64-bit
RAM 8GB DDR2
Graphics, NVIDIA GeForce GTS 360M 1GB DDR5

Robert2 S

Senior Contributor Location: Australia Joined: Apr 22, 2009 05:57 Messages: 1461 Offline

Jun 29, 2010 06:40

Alan, Just a tip I learned from this forum re the format to produce your TZ7 videos to for the net.

I now use Portable MPEG-4.....Mobile Phone....CAM Wooo which uses a .3G2 extension. When the movie is produced you then just change the extension to .MP4.

It is a great balance between quality and megabytes. Here is my latest hang gliding video if you want to check out the quality.
http://www.youtube.com/watch?v=b2XwT6SMPhg

Cheers

Robert S My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn

Alan2938

Newbie Joined: Jun 29, 2010 03:48 Messages: 10 Offline

Jun 29, 2010 07:58

Thank you for your replies.

Forgotten to mention, may be important?

The video clips I am using are from The Canon in HG 10 & The TZ7,

can you "Mix" these clips together to make the video?

This message was edited 1 time. Last update was at Jun 29. 2010 07:59

JF

Newbie Joined: Jun 17, 2010 22:36 Messages: 10 Offline

Jul 06, 2010 21:29

It took me a while to find a solution to my numerous crashes until someone suggested to uncheck "enable file processing to speed up high definition video editing" under EDIT/PREFERENCES/GENERAL tab.

I did and I have been making dvds, AVIs, WMVs etc, and not crashed since!

Try that!

JF

This message was edited 1 time. Last update was at Jul 06. 2010 21:30

Alan2938

Newbie Joined: Jun 29, 2010 03:48 Messages: 10 Offline

Jul 07, 2010 07:30

Hi JF,

Thanks for your reply.

I have unchecked this tab, but unfortunately, I still get the occasional

crash. I have been onto the "firm" which sold me the overclocked set

up. I would appear from their comments, the BIOS settings are incorrect.

I am still corresponding with them to resolve the issue.

It would appear at this stage, it is nothing to do with the software.