I have kind of a similar problem. PD 365. Just out of nowhere, from one day to the next, in a project that worked perfectly also after the latest update October 1st or 2nd, I have two kind of errors:
1.
Media Source Error [Error Code 3]:
A media file in your project may not fully comply with the file format standard, or your system may lack required decoding components for this file.....
2.
Media Source Error [Error Code 3]:
same as above when I tireds to export/produce file:
"Export unsuccessful. Please ensurer your graphics card driver is up-to-date, and update to the latest version of Windows Media Player. You can also try to output the production in a different video format".
Fact: graphics card Nividia GeForce RTX 3080 is up to date. System is good enough with 32Gb RAM, and 10GB dedicated video-ram. Windows 11.
I am not using Windows Media player, and if it was an upgrade version available I think it should show up...
I have been using PD since 2015 and I have experienced this kind of problems a few years ago. I am sure there will be a fix, but the question is, why is this happening? This latest software release has caused a lot of trouble.
Quote
I JUST downloaded the latest update. I now cannot import files into the program. I get an error that says either the files are corrupt, not supported, my program isn't registered, or I'm not connected to the internet. None of these is the case as everything worked fine until the newest download. ANy ideas
This message was edited 2 times. Last update was at Oct 07. 2023 04:54