Video made in 9/16 ratio produce wrongly to 16/9

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HeroToh

Newbie Private Message Joined: Sep 04, 2023 08:26 Messages: 2 Offline

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Sep 04, 2023 08:39

I have been searching through the whole powerdirector, I can't solve the issue even after a few hours

please help, where did I missed out?

This message was edited 1 time. Last update was at Sep 04. 2023 08:39

tomasc

Senior Contributor Private Message Joined: Aug 25, 2011 12:33 Messages: 6462 Offline

Sep 04, 2023 10:17

Quote I have been searching through the whole powerdirector, I can't solve the issue even after a few hours

please help, where did I missed out?

Use the MediaInfoOnline link: https://mediaarea.net/MediaInfoOnline and download the report Upload it as an attachment on your next reply. As far as I know, the video will be the 16:9 aspect ratio with a rotational flag of 90 degrees. It should view properly on newer Windows OS and with updated viewers but not in Windows 7.

HeroToh

Newbie Private Message Joined: Sep 04, 2023 08:26 Messages: 2 Offline

Sep 07, 2023 22:52

I solved the problem temporary by using H264 instead of H265

JL_JL

Senior Contributor Private Message Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6038 Offline

Sep 08, 2023 08:58

Quote I solved the problem temporary by using H264 instead of H265

HEVC in 9:16 was new at PD20 and appeared to be plagued with issues in the initial release. Some bugs were corrected in subsequent patches. You might make sure you are using the latest version 2815, if not, you might try updating from here https://www.cyberlink.com/support/index.html?action=download and see if the issue is resolved if you'd like H.265.

Jeff

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