Please share a sample photo here using the Attachments button below the forum's text box so it can be tested

G'day Rus54 -

The short answer is yes.

I grabbed some raw samples (.NEF) from Photography Life & they imported & displayed correctly in PhD14.

Oh - and those same files imported & displayed properly in PhD12. No problem... even PhD7!

Cheers - Tony
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I also downloaded samples from Photography Blog to compare JPG display to NEF.

Same happy results with PhD14, 12 & 7.



Cheers - Tony
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Quote G'day Rus54 -

The short answer is yes.

I grabbed some raw samples (.NEF) from Photography Life & they imported & displayed correctly in PhD14.

Oh - and those same files imported & displayed properly in PhD12. No problem... even PhD7!

Cheers - Tony

What camera were your photos taken with? I have photos taken with older nikon cameras that load correctly also. It's just the Z8 that has the issue. Photoshop had the same issue when the camera came out in may but apparently they've resolved it. Just wondering if PD had resolved it yet.

Please understand, I do not own a Nikon Z8. I downloaded sample files from the websites linked above.

I can definitely confirm that the .NEF & .JPG files I tested were taken on a Nikon Z8.

1. Both websites stated that.
2. Metadata in PhD states that.
3. Window properties states the same.
4. EXIF tool says the camera model is Nikon Z8 too.

Just to clear this up, could you please attach one of your Z8 .NEF files for us to check, just as optodata suggested. We may be at crossed purposes.

Cheers - Tony
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Quote Please understand, I do not own a Nikon Z8. I downloaded sample files from the websites linked above.

I can definitely confirm that the .NEF & .JPG files I tested were taken on a Nikon Z8.

1. Both websites stated that.
2. Metadata in PhD states that.
3. Window properties states the same.
4. EXIF tool says the camera model is Nikon Z8 too.

Just to clear this up, could you please attach one of your Z8 .NEF files for us to check, just as optodata suggested. We may be at crossed purposes.

Cheers - Tony

The problem seems to be my copy of pd13. I downloaded NXstudio from nikon and it loads everything properly. Thanks for your help in getting this sorted.

Thanks for sharing the new clip. I tried opening it in PhD 6, 7 and 365, and in each version the import preview works normally and the photo loads in low resolution but then stalls with an animated Loading... message

This is the PhD 6 screenshot:



I suggest you contact CL tech support and include a link to this forum discussion so they can download and test the same clip

Quote Thanks for sharing the new clip. I tried opening it in PhD 6, 7 and 365, and in each version the import preview works normally and the photo loads in low resolution but then stalls with an animated Loading... message

This is the PhD 6 screenshot:



I suggest you contact CL tech support and include a link to this forum discussion so they can download and test the same clip

Yes, that's the same as what I get in PD13. I contacted customer support again and included the link to this thread. They actually responded to my first inquiry saying they forwarded it to their development team. I'll post again if they come up with a solution. Thanks!

Hi again -

There's something quite different about your DSC_0121.NEF file and the other Z8 sample files I tested... at least, how different photo applications treat it.

Like optodata, whichever version of PhD I used, the .NEF file imported correctly but showed the constant "loading" progress wheel & didn't resolve itself.

I don't think it's anything to do with your copy of PhD13.

I also checked DSC_0121.NEF in Lighroom, Photoshop, Photo Studio X - they all displayed the photo correctly. In ON1 Photo RAW (a consistently robust & reliable app) your photo was displayed as shown in the attachment. EEK!

All the other sample files I tested at the same time displayed correctly in every application.

Without success, I tried to get some clues by comparing EXIF data from your photo & others I tested. Nothing stood out to me as being a contributing factor.

Cheers - Tony
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