Quote PD21 on new Win 11 PC.. Captures HDV content very well, but DV or analog videos only hear audio - no video coming through. What am I missing ?

VideoJim

Hi,
For completeness can you give the exact version of PDR you are using?
https://forum.cyberlink.com/forum/posts/list/85748.page#post_box_354918

More importantly, can you give as much detail as possible on your capture setup, sources and process?

Cheers
PowerDirector Moderator

For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do

Quote


Hi,
For completeness can you give the exact version of PDR you are using?
https://forum.cyberlink.com/forum/posts/list/85748.page#post_box_354918

More importantly, can you give as much detail as possible on your capture setup, sources and process?

Cheers
PowerDirector Moderator

PD Version 21.0.2619.0, SR number: VDE230203-02

Dell i5 PC has PCIE-1394A Firewire capture card.
HDV and DV content comes from Sony HVR-M25U via firewire.
SVHS content comes thru VCR into AV to firewire converter.

This setup worked fine with previous PC - Dell Win 8.1. Only new items now are Dell PC and the capture card.

HDV footage comes in fine into PD21. DV footage, only audio comes through. Video comes thru only on PAUSE. Once PLAY is hit, screen goes black, audio is on.

Thank you for any suggestions !

According to users in the Dell communities, Win 11 has no support for firewire because of royalties that need to be paid. My win xp, and win 7 pc works well with firewire. Problem solved for Dell’s here: https://www.dell.com/community/XPS-Desktops/XPS-8950-Firewire-recommendation/m-p/8254373#M74364 .