Blu-rays won't play on PowerDVD 19 Ultra

Caliper8

Newbie Joined: Jan 12, 2020 01:45 Messages: 2 Offline

Solved by

Jun 13, 2023 18:31

Newly-upgraded PC, and I haven't put a graphics card in it yet, just running off the on-board graphics

Running HD Blu-ray Advisor shows that (of course) there is no dual video hardware decoding (snip from advisor report below):

Hardware Dual-Video Decoding Capability for H.264 : None
Hardware Dual-Video Decoding Capability for MPEG-2 : None
Hardware Dual-Video Decoding Capability for VC-1 : None
Dual Video Hardware Decoding (GPU) : None
PowerDVD 15 Ultra (Retail version) or above : Not found

All the other items are a pass.

I've only ever seen reference to "dual-video hardware decoding" in relation to PowerDVD. Is it an actual feature? Graphics cards specs don't mention it?

I'm shopping for an AMD Radeon card, probably a RX 6700 XT. Does this provide the hardware decoding I would need?

Also, for "PowerDVD 15 or above", the advisor says "not found". I have PowerDVD 19 Ultra installed, which was purchased as an upgrade. of an original retail product. It plays DVDs and other media fine.

What gives? I don't want to upgrade to 22 right now because if I can get Blu-ray working, 19 has everything I need.

Thanks.

This message was edited 1 time. Last update was at Jun 13. 2023 18:33

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

Jun 13, 2023 21:21

Quote Newly-upgraded PC, and I haven't put a graphics card in it yet, just running off the on-board graphics

Running HD Blu-ray Advisor shows that (of course) there is no dual video hardware decoding (snip from advisor report below):

Hardware Dual-Video Decoding Capability for H.264 : None
Hardware Dual-Video Decoding Capability for MPEG-2 : None
Hardware Dual-Video Decoding Capability for VC-1 : None
Dual Video Hardware Decoding (GPU) : None
PowerDVD 15 Ultra (Retail version) or above : Not found

All the other items are a pass.

I've only ever seen reference to "dual-video hardware decoding" in relation to PowerDVD. Is it an actual feature? Graphics cards specs don't mention it?

I'm shopping for an AMD Radeon card, probably a RX 6700 XT. Does this provide the hardware decoding I would need?

Also, for "PowerDVD 15 or above", the advisor says "not found". I have PowerDVD 19 Ultra installed, which was purchased as an upgrade. of an original retail product. It plays DVDs and other media fine.

What gives? I don't want to upgrade to 22 right now because if I can get Blu-ray working, 19 has everything I need.

Thanks.

IMO, a decade old PC or GPU already supports those things and play blu-ray discs fine.
They are not features offered by cyberlink but by GPU.

And, advisor hasn't updated for many years, it doesn't detect newer powerdvd versions that released after advisor.

if your powerdvd doesn't play blu-rays, please check if your on-board graphic has new hardware driver that fully supports new windows os. I guess most of platforms using windows 10 or 11 currently.

Microsoft lets bunch of ancient platforms with pretty-outdated graphic updating to new windows 10 or 11, and it has already caused compatibility disaster.

This message was edited 1 time. Last update was at Jun 14. 2023 04:12

Caliper8

Newbie Joined: Jan 12, 2020 01:45 Messages: 2 Offline

Jun 14, 2023 21:24

Thanks for the help. I ended up ordering a mid-range RX 6650 XT card. Hopefully when I get it installed Blu-rays should be good to go.

This message was edited 1 time. Last update was at Jun 14. 2023 21:26