Screen Recorder 4 won't record, can't open desktop icon and crashes

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BatBoy13

Newbie Private Message Joined: Aug 16, 2019 01:21 Messages: 4 Offline

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May 18, 2023 01:27

Hello.

For the past several months, Screen Recorder 4 has been working perfectly. But for the past few weeks I've been having issues with it. Tried to use SC4 again, but when I hit the record button, it won't record and suddenly I can't open its desktop icon. I've been trying to go through the program, but when I click on things, like clicking on "open preview" button, the program would just crash.

I unintalled the program, just bought Screen Recorder 4 an hour ago and hoped this issue was finally over. But to my surprise, the same exact issue is happening again. Is there a patch or something to fix this issue, please? Thank you.

tomasc

Senior Contributor Private Message Joined: Aug 25, 2011 12:33 Messages: 6462 Offline

May 18, 2023 02:00

There is the patch available to Updates Screen Recorder 4 to build 25422.

BatBoy13

Newbie Private Message Joined: Aug 16, 2019 01:21 Messages: 4 Offline

May 18, 2023 10:47

Quote There is the patch available to Updates Screen Recorder 4 to build 25422.

Hello.

I've downloaded the 25422 patch, but nothing happened. I still have the same problems with Screen Recorder 4.

optodata

Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8622 Offline

May 18, 2023 13:19

It sounds like there are other issues with your computer since you can't get even the latest version of SR4 to work. Please follow the steps to generate and attach the DxDiag test results as requested here.

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