Int'l Service Assessment Fee?

SupraManG

Newbie Joined: Apr 11, 2019 08:37 Messages: 2 Offline

Solved by

May 12, 2023 09:53

I renewed my subscription of PD 365 as always for the past 3 years. However, I noticed that with the initial renewal charge, there was a seperate charge for $2.10 for an "INT'L SERVICE ASSESSMENT FEE", which I've never been charged before.
I contacted "info@living-c.de" for an explanation of why this charge happened and they informed me that it was PAYPAL who applied this charge. I contacted PAYPAL and sent them pics and the email that was sent to me by "info@living-c.de". PAYPAL denied my claim due my billing dispute not matching their qualification for a billing dispute.
Has anyone else encountered this "ASSESSMENT FEE" and if so, did you get it resolved or no?
Thanks.

This message was edited 4 times. Last update was at May 12. 2023 13:40

PowerDirector Moderator

Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline

May 15, 2023 03:40

Quote I renewed my subscription of PD 365 as always for the past 3 years. However, I noticed that with the initial renewal charge, there was a seperate charge for $2.10 for an "INT'L SERVICE ASSESSMENT FEE", which I've never been charged before.
I contacted "info@living-c.de" for an explanation of why this charge happened and they informed me that it was PAYPAL who applied this charge. I contacted PAYPAL and sent them pics and the email that was sent to me by "info@living-c.de". PAYPAL denied my claim due my billing dispute not matching their qualification for a billing dispute.
Has anyone else encountered this "ASSESSMENT FEE" and if so, did you get it resolved or no?
Thanks.

Hi,
Not strictly a PDR issue but ISA fees :

"applies to U.S.-acquired transactions paid for with a card issued outside of the U.S, and this fee varies depending on what currency the transaction is settled in."

This link might be useful?
https://www.paypal.com/us/cshelp/article/what-are-the-cross-border-fees-when-selling-internationally-help550

However, your individual circumstances will govern exactly how any ISA fee will apply, and there is a lot of references out there that might help you pick your way through so........

Cheers
PowerDirector Moderator

This message was edited 1 time. Last update was at May 15. 2023 03:41

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