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Richard L

Newbie Private Message Joined: Jun 23, 2020 12:04 Messages: 1 Offline

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Apr 22, 2023 13:55

Recently purchased an OM Systems OM-5. I just found out that this camera isn't supported. In fact none of the new cameras are.

Does anyone know when CyberLink plans on including these cameras in their software?

I'm really not interested in going to another software, but my license is up for renewal at then end of May. If they aren't going to support my camera I'll have to move on.

I filed a support claim about this and all they're telling me is the camera isn't supported. They either don't care or don't understand what I'm asking. However my question was very clear: Is CyberLink going to include support of the OM-5 and all OM Digital Solutions cameras in future updadates and when will those updates happen?

Thanks for any help.

ynotfish

Senior Contributor Private Message Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9947 Offline

Apr 22, 2023 16:30

Hi Richard L -

You're right. PhD14/365 doesn't display .ORF files from OM-5 properly. In fact, it can't display them at all... not even a thumbnail.

I'm unable to answer your question about support in future updates, but it's worth asking the question directly to CL Tech Support

Cheers - Tony
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