Hi,

is there someone that can help.

I have powerdirector 21, 365 installed on my laptop. In the main, it runs smoothly with very few issues. The only problem that I encounter is when I enter shutterstock to get additional music, videos, photos etc. Entering is very slow and navigating within the application is slower. The only reasonably paced process about shuttercock is downloading material. Even then, it downloads quick enough but then takes forever to reach the resulting downloaded items screen. If I navigate the thumbnails of search results by either rolling the mouse or by using the side bar, there is a 5-10 second delay between what I do and how it reacts. Nothing else in powerdirector is slow like this.

I have checked the memory remaining - half full.
I tried removing downlaoded videos to reduce memory.
I tried turning off firewall and antivirus whilst in this app.
None of these things help.

Is the performance of Shutterstock generally slow for other people in comparison to using the video editor?
Is ther anything I can do to try and improve this performance.

I have attached DXdiag

Many thanks for your help.

Tim