Power Director Mobile Playback delay

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Henlexunstein08

Newbie Private Message Joined: Apr 09, 2023 21:26 Messages: 2 Offline

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Apr 10, 2023 03:40

I use Power Director to edit my videos and I have noticed a consistent problem when I use it. As I edit my video there is an increasing delay for my video to play. There have been times where everytime I press the play button, I have to wait 15 seconds for the video to start playing. This makes editing very tedious when you want to finely tune your edits. I hope there is some way to fix this glaring flaw

Filename	trim.2D67DCCC-0376-4C02-ACF2-93C60CAC0520.MOV	Download
Description	I press the play button only once in this entire clip (the beginning)
Filesize	55 Kbytes
Downloaded:	19 time(s)

PowerDirector Moderator

Senior Contributor Private Message Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2009 Offline

Apr 10, 2023 04:37

Hello,

You didn't provide any details about your mobile device or the info about the video file you are editing, so it's a little difficult to provide a solution. It does sound like your device might not be powerful enough to edit the video. Are you using an iOS device? (a guess by the format of the attached video file)

Probably a good idea to also contact CyberLink's tech support:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
PowerDirector Moderator

For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do

Henlexunstein08

Newbie Private Message Joined: Apr 09, 2023 21:26 Messages: 2 Offline

Apr 10, 2023 09:56

Quote Hello,

You didn't provide any details about your mobile device or the info about the video file you are editing, so it's a little difficult to provide a solution. It does sound like your device might not be powerful enough to edit the video. Are you using an iOS device? (a guess by the format of the attached video file)

Probably a good idea to also contact CyberLink's tech support:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
PowerDirector Moderator

I use an iPhone SE 2nd generation

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