PowerDirector cannot get data from the server

GLA1984

Newbie Joined: Mar 10, 2023 18:03 Messages: 2 Offline

Solved by

Mar 10, 2023 18:10

This is happening when I try to use the new fx features. Weirdly, before the update they worked just fine - I have re-tried using the exact same video files. Can anyone please help?

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Mar 10, 2023 18:42

There might have been a temporary server issue, or maybe your firewall/anti-virus program interferred.

I was able to download things smoothly when I just tried, although PD365 hung and I had to close it the first time I tried to access the new content in the FX room.

GLA1984

Newbie Joined: Mar 10, 2023 18:03 Messages: 2 Offline

Mar 10, 2023 19:06

Quote There might have been a temporary server issue, or maybe your firewall/anti-virus program interferred.

I was able to download things smoothly when I just tried, although PD365 hung and I had to close it the first time I tried to access the new content in the FX room.

Thanks for the quick reply. I had already re-started my laptop, which didn't work. However, I did it again and it's now working!

Cyberlink.com uses analytical cookies and other tracking technologies to offer you the best possible user experience. By using our website, you acknowledge and agree to our cookie policy. For more information on cookies or changing your cookies settings, read CyberLink’s Cookie Policy.