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DTS doesn't work in PowerDirector 18
ShaneQuaslay [Avatar]
Newbie Joined: Feb 07, 2023 12:28 Messages: 2 Offline
[Post New]
Hi guys,

So I know that dolby sound doesn't work anymore in PD 365, but I'm not using that version of PD and yet I still get the error message telling me to check if I have windows media player or graphics driver at its latest version. But I have them both in the latest version when I try to make videos with DTS, mkv. And I wondered if it was because I was trying it on Windows 11, so I tried again in Windows 10 but also didn't work. This happens in both H.265 and H.264.

The version of pd I'm using is 18.0.2313.0. I'll also attach dxdiag files from both of the computers. Thanks.
 Filename
DxDiag_win10.txt
[Disk]
 Description
 Filesize
120 Kbytes
 Downloaded:
55 time(s)
 Filename
DxDiag_win11.txt
[Disk]
 Description
 Filesize
129 Kbytes
 Downloaded:
51 time(s)

This message was edited 1 time. Last update was at Feb 25. 2023 01:49

JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
[Post New]
Quote Hi guys,

So I know that dolby sound doesn't work anymore in PD 365, but I'm not using that version of PD and yet I still get the error message telling me to check if I have windows media player or graphics driver at its latest version. But I have them both in the latest version when I try to make videos with DTS, mkv. And I wondered if it was because I was trying it on Windows 11, so I tried again in Windows 10 but also didn't work. This happens in both H.265 and H.264.

The version of pd I'm using is 18.0.2313.0. I'll also attach dxdiag files from both of the computers. Thanks.

You need release 3801 of PD18 to correct the DTS license issue. https://www.cyberlink.com/support/index.html?action=download

Jeff
ShaneQuaslay [Avatar]
Newbie Joined: Feb 07, 2023 12:28 Messages: 2 Offline
[Post New]
Quote

You need release 3801 of PD18 to correct the DTS license issue. https://www.cyberlink.com/support/index.html?action=download

Jeff


This solved the problem; thanks a lot!
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