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Burning Fail, ErrCode: 0xeb020b88
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Sid_S [Avatar]
Newbie Private Message Joined: Jan 15, 2023 14:19 Messages: 2 Offline
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Hi,

Please can someone review the below logs and tell me what is wrong? I am trying to burn some files onto a Verbatim 100GB BDXL M-DISC (triple layer?) and it has failed after getting a third of the way through with the error 0xeb020b88. The drive is an Hitachi LG BU-40N running the latest firmware 1.04. OS is Windows 10 Pro.

Any help to resolve this would be much appricated. I need to find the root cause of the issue before trying again - the discs are costing me £15 a go!

Sid

OS Version : Professional
C:\Program Files (x86)\CyberLink\Power2Go8\Power2Go8.exe : Version 8.0.0.8818
CBS.dll : Version 8, 0, 7, 6318
==================================================================
Total physical memory : 8015MB (8207776KB)
Free physical memory : 3392MB (3474376KB)
Memory load : 57 percent
Number of CPU : 6
CPU Name : Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz
CPU Speed : 3000 MHz
==================================================================
15.1.2023
Task Type : Data Disc
17:59:39, File(cl_DVDData.cpp), Line(217)
-> Begin burning process
Current drive:
Current writing speed(x): 4.0
====== Disc Info =======
Disc Type: BD-R Sequential Recording
Disc Status: Blank, Appendable
Num. of Sessions: 1 Num. of Tracks: 1
Disc Capacity: 48878592LBs
Free Size: 48878592LBs Used Size: 0LBs
========================
Burn option: w/ buffer underrun protection
Burn option: w/o simulation
Burn option: w/o close disc
Burn option: w/ complete verify disc
Burn option: w/o stream write(defect management)
FS type: UDF_200
Burn mode: PACKET_INC
!! Write Error !! - Illegal Request
Sense Key : 05h(ILLEGAL REQUEST)
Sense Code : 24h 00h
Current Address : 15188160
17:59:42, file(cl_DVDData.cpp), line(3574)
-> Begin new track: 1
17:59:42, file(cl_DVDData.cpp), line(3605)
-> Write data
Last write LBA: 15188160
18:34:42, file(cl_DVDData.cpp), line(3803)
-> End new track
18:34:42, File(cl_DVDData.cpp), Line(335)
-> Burning Fail, ErrCode: 0xeb020b88
==================================================================
Error Code : 0xeb020b88

This message was edited 1 time. Last update was at Jan 15. 2023 19:30

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Jets2011
Senior Contributor Private Message Location: Canada Joined: Sep 29, 2006 05:26 Messages: 747 Offline
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A quick Google suggests that their is a problem with your optical drive:

https://www.cyberlink.com/support/faq-content.do?id=7827

https://www.fixya.com/support/t4453488-burning_fail_errcode_0xeb020b88

You can try seeing if there is a firmware update for your drive. If that doesn't work, suggest contacting the drive manufacturer for technical support, i.e. not a software issue.

Dave

This message was edited 1 time. Last update was at Jan 15. 2023 19:36

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tomasc [Avatar]
Senior Contributor Private Message Joined: Aug 25, 2011 12:33 Messages: 6255 Offline
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I see illegal requests and read errors on occasion when using imgburn when using one of my external ssd disconnects and reconnects periodically for no apparent reason. When burning from this particle one, I now copy all the relevant files to an internal drive temporarily for burning to avoid making more coasters..
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Sid_S [Avatar]
Newbie Private Message Joined: Jan 15, 2023 14:19 Messages: 2 Offline
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Thank you for your responses.

Note the drive is new and the firmware v1.04 is the latest one released for it. Just before I had this issue, I burnt a 25GB BD M-DISC without any trouble, so it would seem the drive is functioning okay.

With regards to the data, I also copied it from the external usb drive to the local SSD in the machine prior to burning.

Any other suggetions on what could be wrong?

Sid

This message was edited 2 times. Last update was at Jan 17. 2023 14:59

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tomasc [Avatar]
Senior Contributor Private Message Joined: Aug 25, 2011 12:33 Messages: 6255 Offline
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That Power2Go8 is 10 years old and the latest updates is build 2126b according to this software update page if you pursue it: https://www.cyberlink.com/support/index.html . It does not match what you have so you should try to update it unless you got the free oem or giveaway version that has limitations.

Imgburn, the software I am using, was created before BDXL or M-Disc were popular. I would suggest that you obtain or purchase the full version, not limited versions of other available software to burn these discs so you have a better chance of being successful on these expensive discs.

According to this site, Windows 10 was released in 2015: https://en.wikipedia.org/wiki/Windows_10_(original_release) . That Power2Go8 was released in 2012 so it is not compatible with Windows 10.

This message was edited 1 time. Last update was at Jan 18. 2023 12:41

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