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FontPackbyMorisawa2017_Morisawa_Morisawa
7Seven [Avatar]
Newbie Joined: Dec 02, 2018 21:46 Messages: 14 Offline
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I just asked support about this and I guess I will have to wait for a responce from them.

But I did think maybe someone hear might know. Anyhow I just downloaded the Power Director 21 upgrade and it come in 11 packs. The 11th pack is the Font Pack by Morisawa and mine was in an Asian language I could not read any of it, so I did not install it. I started the program and it started ok, but I have not used it yet as in editing.

My question is do I really even need the Font Pack?
optodata
Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline
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All of the content packs are optional, and you're free to install or uninstall them as needed. PD doesn't need any of them to run and there's no reason to fill up your hard drive unless there's some specific content you want to use.
7Seven [Avatar]
Newbie Joined: Dec 02, 2018 21:46 Messages: 14 Offline
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I kind of had that attitude yesyerday. But today I have still have not heard anything from support on the matter, and I did pay for the advetized product. But did not recived the full or corect product as advertized. I have always installed that Font pack with all my other versions of Power Director, and would like to with this version but cant.

The download links that they sent me work, but the Font pack download link sends me the wrong Language version of the Font Pack. When I click on it, it pops open and it is all in an Asian type language. You cannot even read the no or yes buttons on the app to install it or not install it once it opens. Its all in a Asian type language.

I paid for a advertized product and think I should get the said product. I am just not into the 365 thing for many reasons. I just like to buy the perpetual version and I am disapointed in this transaction with CyberLink. I have really enjoyed the product in the past, but this has put a damper on things. I am Still waiting on a reply from tech
optodata
Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline
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I'm not sure I follow you.

First, to my knowledge the Morisawa font pack only contains Japanese characters as described on this page from PD16. If you can't read the instructions in Japanese, then it doesn't sound like you'd ever use this font.

Second, if you've already installed this font pack previously "with all my other versions" then there's no need to install it again.

Third, there are over 500 font packs available fromthe CL App manager, although about half are Chinese, Japanese and Korean characters. Are you saying that you paid for all of these fonts and intend to install every one of them?
7Seven [Avatar]
Newbie Joined: Dec 02, 2018 21:46 Messages: 14 Offline
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Cyberlink gave me a replacment file, and it installed as you would exspect. A big Thank You to Cyberlink, and good customer service also.
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