PowerDirector Crashes

Rick

Newbie Location: California Joined: Mar 15, 2010 20:21 Messages: 8 Offline

Solved by

Apr 06, 2010 23:02

I'm using PowerDirector 8.00.1930, on Windows 7. I've attached the diag.txt.

I can make it crash every time.

1. Open the project. It contains one video clip of about 15 minutes, and a voice track of about 50 minutes on the time line.

2. Double click on voice track to open the trim window. Click the "down" arrow on the mark in (to change the mark in by a few frames). Click OK.

3. Drag the voice track a little to the right on the time line, then back to the left so it starts at 0:00:00 on the time line.

At this point I get the Windows message that PowerDirector has stopped working.

Filename	RickDiag.txt	Download
Description	Diag text for PowerDirector crashes
Filesize	54 Kbytes
Downloaded:	399 time(s)

Cap'n Kevin

Senior Contributor Location: Chebeague Island, Maine Joined: Dec 26, 2008 20:22 Messages: 2011 Offline

Apr 06, 2010 23:15

Hi Rick,

If it were me and I was experiencing what you are I would update to the latest build Power Director 8, which is currently build 2704.

I am not claiming that this will fix your problem but it would be the first step I would take to cure it.

Looking at your graphics drivers...they are old 9/3/2008..there are new drivers for your card released 3/29/2010. Here is the link to your drivers...double check that I got the right one!
http://www.nvidia.com/object/notebook_winvista_win7_197.16_whql.html

See if your problem still exists after you update to the new PD8 build and update your graphic card drivers. We will be here after you do to help if the problem still is happening.

Kevin

This message was edited 3 times. Last update was at Apr 06. 2010 23:28

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Rick

Newbie Location: California Joined: Mar 15, 2010 20:21 Messages: 8 Offline

Apr 07, 2010 01:42

I downloaded the current build of PD8 and installed it. I also downloaded the video driver, but I haven't installed it yet. (I figure one change at a time, but I'm excited to get drivers that are only a week old!)

The immediate problem is fixed. I can make the trim to the audio track, reposition it, and everything is fine. But there's a new wrinkle.

After I trim the voice track, when I double click on it to adjust the trim I receive a message: Warning. CyberLink PowerDirector cannot trim the portions of the selected audio clip indicated in red, because it is restricted.

I've done a little experimenting to see what kind of pattern there is to what portion of the clip has become "restricted," and I think I have it. Here's what I did:

1. Drag the sound clip to the voice track.
2. Double click the voice track to bring up the trim window.
3. Trim, say, 1:00:00 (one minute) setting the mark in.
4. Drag the clip so that the trimmed clip starts at 0:00:00 on the time line.
5. Double click the clip again, see the warning message.
6. Close the trim window.
6. Drag the clip to the right on the time line as far as the portion that was trimmed. Double click to bring up the trim window, now there's no restricted portion.

Looks like having a trimmed portion of a clip "hanging over" the beginning of the movie causes problems. Better to have a warning message than a crash, but better yet being able to adjust the trim point without having to reposition the clip.

Thanks for your help.