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LamaZone37 [Avatar]
Newbie Joined: Nov 18, 2022 15:26 Messages: 1 Offline
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Hello,
Me and a friend recently worked on a video with the free version of PowerDirector, then when we finished we purchased the 365 version to delete the watermark. We then we're asked to DL the new version, which deleted the old one but did nothing else. We then had an hard time downloading it again and when we succeed, every clip was missing from our work. Only things left were unedited ones like pictures etc (the original videos still were in the "audio and video files" section) but when we try to read the video it bugs every time and says that the clip is nowhere to be found
(I'm sorry about my English and hopes that someone can find a solution.
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
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I have never seen the PD3565 version delete any version of PD, even the free one on my pc. Try this: Browse to the PD365 Essential version and open it. Open the project. Make a note of the file location of the project. Open the same project in the PD365 full version and you should be back in business.
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