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720p limit
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Vdanny [Avatar]
Newbie Private Message Joined: Oct 30, 2022 21:25 Messages: 2 Offline
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Hi,
I am using PowerDirector mobile with a Lenovo Chromebook 10e. Although the chipset supports full HD I seem to be limited to a maximum render output of 720p. Anyone have an idea how this can be overcome? Thanks!
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PowerDirector Moderator [Avatar]
Senior Contributor Private Message Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 1768 Offline
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Quote Hi,
I am using PowerDirector mobile with a Lenovo Chromebook 10e. Although the chipset supports full HD I seem to be limited to a maximum render output of 720p. Anyone have an idea how this can be overcome? Thanks!


Hi,

The app configuration does depend on hardware and OS so unless anyone has the same setup, you might wait a while for an answer. You could raise a support ticket and see if they confirm the limitation or not? Link is in the signature below.

Cheers
PowerDirector Moderator


For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do
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Vdanny [Avatar]
Newbie Private Message Joined: Oct 30, 2022 21:25 Messages: 2 Offline
[Post New]
Quote


Hi,

The app configuration does depend on hardware and OS so unless anyone has the same setup, you might wait a while for an answer. You could raise a support ticket and see if they confirm the limitation or not? Link is in the signature below.

Cheers
PowerDirector Moderator



Thanks for your message. I tried to edit the video using KineMaster with the same tablet and was able to render in full 1080p. The 720p limit doesn't apoear to be due to a limitation of the hardware.
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