File Not Found

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File Not Found

Nihilus

Newbie Joined: Mar 25, 2010 16:58 Messages: 12 Offline

Solved by

Mar 26, 2010 17:40

When I try to upgrade my Cyberlink PowerDVD 7 to PowerDVD 9, I get this message...

The requested URL /wgt/9B5A4FCEF11DA80C/7D558B08C1D3D3501686BE24A7F3920F8E399BBE65FAB8109D304D469D63CC935CA2586E16778805211CEE443CF5248D7FDD353B8769B32F85387C96F7085C1DAEDAA180C53FF810/clinkus/PowerDVD9Ultra_UpgradeFromUltra.exe was not found on this server.

Any reason why I can't download my upgrade? Any help would be appreciated.

Stock

Member Location: UK Joined: Jul 08, 2006 11:43 Messages: 79 Offline

Mar 27, 2010 05:39

Thomas if you ordered it more than 30 days ago you won't be able to download it, unless you took out EDS at the time of purchase. Otherwise you can download I think upto 5 times from your order status page during the 30 day period.

I'm presuming you've missed out the digital river part of the url.

Edit/

I just noticed your post below, if its more than 30 days and you haven't got EDS than you need to contact customer service.

This message was edited 1 time. Last update was at Mar 27. 2010 05:50

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