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Can't install PowerDVD Ultra 9 patch 2528 - help!
tbessie [Avatar]
Newbie Joined: Mar 07, 2008 02:01 Messages: 24 Offline
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I've got a copy of PowerDVD Ultra 9 installed (and payed for, of course) on my computer. The particulars:
PowerDVD 9 version 9.0.2320.0
DVD091117-01

Anyway, I downloaded the latest patch, filename: CyberLink.2528(TaRe45)(Pa_DVD091203-02.exe

When I try to install it, however, I get the below message:
Cannot install the patch.
Either this patch is not intended for your version of PowerDVD 9 or your system does not have a previous version of PowerDVD 9 installed.
The patch installation will abort.

This doesn't make sense - I have the correct version of PowerDVD installed, but the patch won't install.

What is causing this problem? Anyone know?

- Tim
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Please contact customer support team about your issue

Br
Michael Technical Support

Werde Facebook Fan
tbessie [Avatar]
Newbie Joined: Mar 07, 2008 02:01 Messages: 24 Offline
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Quote: Please contact customer support team about your issue

Br
Michael


Allright, I'll give that a try. Thanks!

- Tim
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