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[PowerDVD 10 Ultra] no play avi & wmv ?
DMD [Avatar]
Newbie Location: Italy Joined: Apr 22, 2009 16:27 Messages: 31 Offline
[Post New] Mar 19, 2010 18:33
I noticed that the files or AVI (DivX) and WMV will not play (black screen and that's it).
Has anyone experienced this or is it just my isolated case?

THANKS

This message was edited 1 time. Last update was at Mar 19. 2010 18:34

CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Mar 20, 2010 10:16
Hi,
you my provide some info:

- Operating System
- installed Codecs/Codec Packs
- used VGA and driver Version

Br
Michael Technical Support

Werde Facebook Fan
DMD [Avatar]
Newbie Location: Italy Joined: Apr 22, 2009 16:27 Messages: 31 Offline
[Post New] Mar 20, 2010 11:26
I want to clarify that with the same configuration with PowerDVD9 I have no problem.

Using:
Windows 7 32-bit
Codec DivX 6.9.1
ATI HD5750
Catalist 10.2 (8.702.0.0)


The other problems with PowerDVd10 I've specified in another post
http://forum.cyberlink.com/forum/posts/list/10612.page
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Mar 20, 2010 12:05
Hi,

I have several systems here and can playback XVID, DivX and WMV without any problem.... (NV and ATI VGA, both W7 32&64Bit)

quite strange behavior on your installation.

Do you use any "strange" codec packs on your system?

can you kindly check if WMP can playback the DivX files that fail in PDVD 10?

Br
Michael Technical Support

Werde Facebook Fan
DMD [Avatar]
Newbie Location: Italy Joined: Apr 22, 2009 16:27 Messages: 31 Offline
[Post New] Mar 20, 2010 17:31
Reading your post I do have doubts about my setup, so I investigated and found the cause of the problem.

1 - Uninstalling and reinstalling PowerDVD10, even cleaning the registry, I finally managed to play the AVI file (DivX), but not WMV.

2 - I had mistakenly configured ffdshow, which is activated with PowerDVD10 was enough to disable it. That way I could also play WMV files

So this problem has been resolved thanks to the confirmation of your report, which prompted me to investigate on my system.

THANKS
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