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Camcorder Not Recognized - Canon HG10 - Help Please.
AllenChicago [Avatar]
Senior Member Location: Chicago (USA) Joined: Jan 28, 2010 22:06 Messages: 151 Offline
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Dear Forum members and experts,

I read the forum thoroughly and used the trial version of PD8 for 5 days
before buying PD8-Ultra and installing the patch last night.

It was my belief that AVCHD video clips on a Canon HG10 hard drive
camcorder would be recognized and importable by PD-8 Ultra. I plugged
in the camcorder, opened PD8, clicked on the CAPTURE tab and chose the
only input source that was highlighted.. which is AVCHD. I click on the
highlighted AVCHD tab and nothing happens.

Shouldn't the software recognize the camcorder and allow me to capture
the desired clips to whatever folder I choose? That's the way the stripped
down Corel software (that came with the cam) operated. I expected at
least as much from PowerDirector8-Ultra. Is there something I need to
do to PD8 to make it work with this Canon HG10? A search of the forum
didn't turn up anything. Thanks in advance.
-Allen in Chicago
James Dotson
Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline
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If I under stand correctly, the hard disc drive camcorders save a file just like the flash drive camcorders, so you should be able to simply copy the file to the computer and import it normally without capturing it. Correct me if I'm wrong. __________________________________
CORNBLOSSOM
Aussieroo
Newbie Location: Canberra, Australia Joined: Nov 26, 2009 01:05 Messages: 25 Offline
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I have never used 'capture' to import my scenes to PD8. I have a Canon HF20 and load them onto my computer as per the software supplied. I then go to the 'Import media files' on PD8 to load up. Reg
deBabba
Member Location: Frankfurt, Germany Joined: Nov 28, 2009 10:33 Messages: 88 Offline
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I also own a HG10 and have always used the supplied Corel Guide Menu software to transfer clips to the PC. The users manual of the cam strictly recommends to do so. Adirect access to the hard drive of the cam does not extract proper files.

@Allen,
which kind of software has been provided together with your cam? I7-860, 4GB RAM, ATI HD5770, Win7 64, PD9 latest patch, Canon HG10 1440x1080 16Mbit/s, WD TV player

Best regards from Frankfurt, Germany
Andy
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Please list your cameras here:

********************************
Have you seen this, please add your spec?
http://forum.cyberlink.com/forum/posts/list/8445.page
Please add your camera spec here:
http://forum.cyberlink.com/forum/posts/list/8727.page
Thanks
********************************

I will send you after you PM me or I spot you've listed the cameras, instructions on uploading a sample file.

Both the Canon HG10 and HF20 have yet to be listed and files uploaded.

Editors can then check the files you uploaded.

Does your computer see your video camera as another/additional hard drive?

Dafydd
[Moderator]
ynotfish
Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline
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Quote: I also own a HG10 and have always used the supplied Corel Guide Menu software to transfer clips to the PC. The users manual of the cam strictly recommends to do so. Adirect access to the hard drive of the cam does not extract proper files.


This is certainly not true of my Canon HF S100, which I assume has a similar folder structure to the HG10. Using the supplied Pixela software makes no difference. I copy the .mts files directly from the camera into a folder of my choice, which is all the Pixela/Corel software does. Once the files are on my hard drive, PD imports them without a problem.

A couple of questions are important:
1. Dafydd's question about whether your PC recognises your camera as another hard drive... when connected, powered & turned on. it should appear when you navigate to Computer/My Computer.
2. Once recognised by your PC, are you able to navigate to the folder (named "STREAM") containing the .mts files?

Cheers - Tony
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AllenChicago [Avatar]
Senior Member Location: Chicago (USA) Joined: Jan 28, 2010 22:06 Messages: 151 Offline
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THANKS TO EACH OF YOU FOR YOUR REPLIES! This forum is one of
the reasons why I chose PD8 over the competitors.

TO JAIME, AUSSIEROO, deBABBA and TONY,
I have used the Canon supplied Corel/Ulead Movie Factory ver. 5.6SE
exclusively to save the HG10 vids to a hard-drive since purchasing the
camera in December 2007. Yes, the camera is recognized by Windows7
as "Canon Video Camera Storage Device". If I navigate to the "Stream"
folder, I can see the clips, but there's no date/time/etc..information. I
believe that info is stored in one of the other folders somehow.

Was hoping that I could uninstall the Corel Guide-Menu/Movie Factory
combo and just use Cyberlink's PD8 for capturing the clips to the hard
drive in the same format used by the Corel application...BUT..

One thing I figured out after starting this S.O.S. thread is that the PD8
Capture window "works" from right to left. On the right side, you set
the Capture target location first and foremost. I was in the "left to
right" mindset. After I choose "Drive G" (which is what Win7 assigned
to the HG10), it loads the AVCHD files from the Camera??? Anyway,
it took about 40 seconds and after the loading was finished, the first
clip was ready to play in the PD8 viewer window. I'm not sure where
these clips are being loaded to, but I'll do some more tutorials and
reading of the PD8 manual to see if I can direct the capture to a specific
location, and to choose which files to capture and which to ignore. But,
at least I know that PD8 is capturing something from the HG10!

TO DAFYDD BEVAN-SOFTDEKO:
I'll learn how to list my camera and then Private Message you after it's
completed. First, I'm going to work on learning how to utilize the PD8
software properly. It's a challenging, yet enjoyable exercise. Tonight
I'll focus on learning how to manipulate the "Capture" process.

Thanks again to each of you!

-Allen in Chicago

deBabba
Member Location: Frankfurt, Germany Joined: Nov 28, 2009 10:33 Messages: 88 Offline
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@Tony,
A couple of questions are important:
1. Dafydd's question about whether your PC recognises your camera as another hard drive... when connected, powered & turned on. it should appear when you navigate to Computer/My Computer.
2. Once recognised by your PC, are you able to navigate to the folder (named "STREAM") containing the .mts files?
Thanks for this post, I never tried it again after I had experienced problems with playing file which have been directly downloaded from the harddisk. This was on XP on a different PC. Now I tried it again on my new PC and what should I say, it works fine according to your totorial .
This helps a lot in fast downloading and managing the recorded clips.

GREAT, thanks again.
I7-860, 4GB RAM, ATI HD5770, Win7 64, PD9 latest patch, Canon HG10 1440x1080 16Mbit/s, WD TV player

Best regards from Frankfurt, Germany
Andy
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