Can I buy the Upgrade???

Wallace88

Newbie Joined: Jan 30, 2010 17:14 Messages: 8 Offline

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Feb 01, 2010 20:31

I bought a new LG BluRay Burner for my PC build. The software that came with it is the old Cyberlink powerDVD suite ver 7. I cant install this . i went ahead and bought the full version of Power2Go 6. is there a way to install the upgrade with out installing the powerdvd? i have contacted support several times but have been unable to make them understand. Please advise. the is no serial # I can find on the disk by exploring folders. Thanks

RobertJ/OZ

Senior Contributor Location: Melbourne Australia Joined: Aug 14, 2006 02:26 Messages: 1209 Offline

Feb 01, 2010 22:33

Hi Wallace,

I can see why you have had difficulties with Tech.Support giving you a definitive answer, because I don't understand what you are trying to achieve either.

If you have purchased the full version of Power2Go 6, you can install without PowerDVD Suite being on your computer.

I could be wrong, but the PowerDVD Suite provided with your burner will be an OEM version and probably does not require an activation key. If when trying to install it does ask for a key and a key was not provided by LG, then your first point of contact would be LG not CyberLink. I assume that the disc you are referring to was supplied with your burner, and if a key was required it would be on the disc sleeve.

Robert Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

PDtoots

Wallace88

Newbie Joined: Jan 30, 2010 17:14 Messages: 8 Offline

Feb 01, 2010 22:52

I just want to buy the upgrade for Powerdvd.. Some OEM software qualifies for an upgrade. i cant install the oem software I have so how with the Upgrade install? I assume I have powerdvd 7 standard? , can i buy the upgrade? or, Do I have to buy a full retail???

I got in a hurry and bought the full power2go.

This message was edited 2 times. Last update was at Feb 01. 2010 22:54

Wallace88

Newbie Joined: Jan 30, 2010 17:14 Messages: 8 Offline

Feb 03, 2010 11:32

Quote: Hi Wallace,

I can see why you have had difficulties with Tech.Support giving you a definitive answer, because I don't understand what you are trying to achieve either.

If you have purchased the full version of Power2Go 6, you can install without PowerDVD Suite being on your computer.

I could be wrong, but the PowerDVD Suite provided with your burner will be an OEM version and probably does not require an activation key. If when trying to install it does ask for a key and a key was not provided by LG, then your first point of contact would be LG not CyberLink. I assume that the disc you are referring to was supplied with your burner, and if a key was required it would be on the disc sleeve.

Robert

Robert, Thanks for the info! LG has provided PowerDVD8 that has installed just fine! My BluRay movies play smooth, sharp and clear, and I know I can upgrade if i choose to!