Voice not matching with video

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Deanna1967

Newbie Joined: May 11, 2021 11:25 Messages: 1 Offline

Solved by

May 11, 2021 11:31

I am pulling my hair out. I used a Cam 6 with no issues and when I upgraded to Cam 9 it is nearly impossible to have my voice align with the video.
I have tried changing resolution (which I dont want to do) and that does not work. Turned off all additional programs on my PC and that did not work.
I am about ready to just delete this and count my losses.
What am I missing?

Forum Moderator

Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline

May 11, 2021 20:30

Hello,

You didn't provide us with the requested information, so hard for anyone to know what is going on for your specific setup. Your best course of action would be to contact CyberLink Technical Support:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
YouCam Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup

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