I have the same issue - bought (2 days ago) a new MSI Wind netbook with Cyberlink Youcam built in, but the software says that it cannot find a video source. Have tried the tips from another thread - uninstall the software, disable firewall and anti-virus software then re-install, but the same problem - camera not found. Have also downloaded the patch from the website with no change in fortune. Windows XP home and latest version of Live Messenger. Youcam 1.0
What next? Buy an external webcam?

Hi Chris,

Did you go through the steps of setting CyberLink Web Cam Filter as your default web cam in Windows Live Messenger? You can find this under Tools - Audio & Video Setup.

Let us know if that works.

Regards,
David

The computer does not recognise the webcam.. if I do a list of hardware it does not show up, if I look at cameras and scanners in "control panel" or tools-audio and video setup, it is not there. If I try to run the Cyberlink software on its own (rather than through live messenger) it still reports that no camera is found. Yet I have the serial number/registration key, provided with the netbook, so I know that the camera is fitted.

Hi Chris,

From what you said, there seems to be something wrong with your web cam, i.e. it is faulty. Contact the manufactuerer to get it fixed. YouCam will only work if the webcam is working, which you have indicated, it is not.

Regards,

David

Hi,
I have the cam working fine on the laptop it came with but when I go into windows live messenger and try and set it up on all I get back is messenger telling me 'We are unable to Audio and Video setup'
So anyone have any ideas or thoughts on how I can get it to work on Windows Live Messenger??
Let me know please.
Thanks

ok, im just dumb. when setting up initial youcam, i was asked what my email program was and i typed in 'yahoo' and hit enter. noooooooo, not correct, error message when i try to send email through youcam. new to vista, and cant find initial settings to correct. appreciate any help,

Hi Pat,

The e-mail function in YouCam does not work with Yahoo, Gmail, etc...i.e. web mail programs. It only works if your computer has a default mail program such as Outlook, etc. on your computer.

You can however attached the photos and videos you took to your webmail programs simply.

Regards,
David

OK, we have a soultion! A friend of my daughter's found this... there is a blue icon of a webcam on the "F6" key, so pressing CTRL+F6 gets the camera working, and the Cyberlink software can then be used successfully.
Shame that the netbook manufacturer made no mention of this in the online manual for the computer (and there is no pdf manual on the hard drive, and no paper manual came with the item)

my you cam doesnt work how can i fix it? it always sed to allow then ill click yes but you cam doesnt work wat hardware or software do i need?