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"Error!! The product definitation file lost."  XML
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James

Newbie

Joined: 15/12/2008 19:52:25
Messages: 1
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I'm trying to install Powerdirector portion of Cyberlink DVD suite. I had the trial version installed when I tried to install the suite. I received the following error: "Error!! The product definitation file lost."

I tried uninstalling the trial version and I get the same message. The main reason I bought the suite was for Powerdirector and right now I can't use it. Any help would be appriciated.
NORTON

Newbie

Joined: 21/12/2006 08:21:55
Messages: 1
Offline

I have had the same problem. I restored my computer to the date prior to installing the trial version. That took care of the definition problem. Now I have an error message on the Power Director portion saying that a file is missing "trialmgr.exe". The trial version worked just fine. I have redownloaded the purchased program twice to no avail. I saw that this problem has been reviewed by Cyberlink and I needed to contact support. 2 days later and still no answer. I really need to get some work on myvideos done. HELP!
frank

Newbie

Joined: 02/01/2009 18:49:19
Messages: 2
Offline

hi, I got the same problem, just wonder anyone get the reply yet? how to remove or uninstall them completely manually?
Alfred

Newbie

Joined: 21/01/2007 00:38:54
Messages: 1
Offline

I had the same problem which throught trail and error managed to solve and I am now using power Director 7 happly. This is what I did:-
1 I unistall all cyberlink products from my computor including Photo now.
2 I deleted all reistry entries pertaing to cyberlink softeware,
3 I deleted all file and floder in C drive.
Finally I reinstalled pwoer director and the rest of the cyberlink software I deleted in step one

I hope some of you out there will find this helpful.

Alfred
RobertJ/OZ

Senior Contributor

Joined: 13/08/2006 23:26:06
Messages: 1192
Location: Melbourne Australia
Offline

Hi James,

You cannot install the PowerDirector component only, from DVD Suite, it is necessary to install the complete suite then uninstall the items not required

Robert

Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 12.8 Win7 64 bit
Intel T7400 4GB Ram Nvidia GeForceGo Win7 32 bit

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Matthew

Newbie

Joined: 28/06/2009 20:24:24
Messages: 1
Offline

I get the error when I'm trying to UNINSTALL the program... so, what do I do?
Keith

Newbie

Joined: 27/05/2009 09:27:30
Messages: 1
Offline

I am currently using PD V7. While working on a project I recieved an "operation failed" error. I can't update the timeline with any information without reciveing the above error.


I try uninstalling the program however it will not allow me to. When attempted I recieve "Product Definition File is lost".
DLS711

Newbie

Joined: 07/08/2011 01:43:55
Messages: 3
Location: Japan
Offline

This is the same problem I'm having... How did you all solve it? None of the suggestions above helped.
I have tried every suggestion on the net.
I can't believe this has been going on for 4 or 5 years.

I'm using PD V9
I paid for this software and I shouldn't have these problems.

HELP PLEASE!
CubbyHouseFilms

Senior Contributor

Joined: 14/07/2009 01:23:28
Messages: 1967
Location: Victoria, Australia
Offline

Hi

Please can you put a name on your post.

No named posts are removed by the moderator.

Also, try posting this as a new topic on the PD9 forum page as this page is for PD8 and previous versions.

Good luck

This message was edited 1 time. Last update was at 19/08/2011 17:36:36


Best Regards

Neil
CubbyHouseFilms

My Youtube Channel
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Director Suite: PowerDirector 12 v2816, PhotoDirector 4 v3419, ColorDirector Ultra 1 v3028, AudioDirector 3 v2321

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