YOu may want a nice interface. You may want great support or your money back like John and myself.

Support just says format and reinstall. CL needs to think clearly. My advise is get on every forum you can and Let everyone know Cyberlink makes a crappy product. I have done this on many forums and even newegg and many many forums and review sites. If they don't wish to give us our money back then just say your problems, don't make up problems just be honest. Cyberlink cannot ask to ban your post if it is honest and not fabricated.

Milieu You know it has been a good day!! A very good Day. Go on lad I done.

Yeah I've been honest the entire time. This IS what's going on. I hope this thread grows 500 pages long!

UPDATE: So I reformatted my computer and reinstalled Vista (32 bit). The only things I did before installing PDVD 9 were apply all the updates and install my nvidia drivers and creative drivers (along with firefox). Then I installed PDVD 9 and it worked!!! However, I then installed AVG, Comodo Firewall, speedfan, coretemp, thunderbird, and riva tuner and now I'm back to the same problems. Can anyone think of which app is causing this?

It's probably AVG. Try uninstalling it, then reinstalling PDVD and see if it works. If not, remove the rest of your programs one by one to see what causes the problem. Since PDVD did work on a clean system and the problem started when you added other software, it should be easy to find out what causes it by adding one program at the time.

Regards!

It wasn't AVG. I like your idea Martin but don't I only get a limited number of uses for my CD-key?

I'm glad everyone is trying to find a solution. However, 7.3 works perfectly for me and I have no issues, even with a bunch of programs loaded to my PC (including BeyondTV 4).

I thought Power DVD Ultra Version 9 would be a huge step up. It was an extreme disappointment as I could never get past the menu screen on a Blu-Ray DVD (always crashed). Tried 5 separate installations, including deleting version 7.3 (probably running out of activations too).

I already submitted a ticket to tech support and indicated if this problem is not fixed, I want my money back.

I wish I had read this forum first before buying. Any suggestions for alternative Blue Ray software players? Thanks!

Quote: It wasn't AVG. I like your idea Martin but don't I only get a limited number of uses for my CD-key?

I don't think so! But to make sure, you can disable your internet connection when reinstalling PDVD, so it can not phone home...

Regards!

Well yeah but then you can't use it. You have to put in an activation key to make Ultra work...which I need to test Blu-Ray functionality. I think you get like 15 though so I have plenty more.

It was Comodo Firewall!! Hope this helps someone. Comodo Firewall and PowerDVD 9 don't get along. Even though I had it set as a trusted app, something was conflicting somewhere because when I uninstalled Comodo everything worked again. Any free firewall recommendations now that I can't use Comodo?

Hi Every one

I have the same problem with PowerDVD 9 Ultra.
I can not activate it!!!!!!!!!!!!!!!

I'm Using Version 7 , and I have to say its perfect.

Please help i have reinstalled a dozen of times

same problem with Power DVD 9 Ultra very unstable it crashes my pc ten times already trying to play x men trilogy. really crap, I should have read this forum before buying

Folks who are having problems should probably post in the PowerDVD Ultra 9 thread at AVS Forum. There is a new user named CyberlinkUSA who is offering technical support.

http://www.avsforum.com/avs-vb/showthread.php?t=1125772[url]

I have been experiencing choppy playback with PowerDVD9-Ultra. At first I thought it was a driver issue and spent hours trying to sort it out. To cut a long story short I have found the problem to be anti-virus interferance. Shut the player down,disable your anti-virus. Start the playback again to confirm clean playback. I run PC-Tools spyware doctor. If anybody @ cyberlink reads these forums please sort it out!

I was hoping by now Cyberlink would have the bugs worked out of Ultra9, but apparently not.
Will keep my Ultra 8 for now, which works providing I don't try any of the new updates.
Last time I tried an update it rendered my player and program completely useless.
Had to contact support, go through an agonizing wait period, and then get a link to completely re-install it.
Some update.
When is Cyberlink going to get it together and provide a bug free Ultra9 ??
I guess the waiting goes on and on.

I'm running PowerDVD 9.5 on my Windows Media Center 7 (WMC) HTPC. I like how it enhances my regular DVD movies but it's cumbersome to use in WMC7 - not easy to control. Does the HD264 Pack work in Windows Media Player on Win7? Will it enhance my DVD movies in WMP the way PowerDVD does?

Thanks! McLoving