I went to one of my projects which was returning this error, and removed ALL Chapters (all that was remaining was chapter 1 which can't be deleted). I then ran a burn, and it worked!

As such, I'm thinking that the error is an issue with the chapters. This of course is just a theory. Having a DVD without any chapters isn't the most usefull.

Now I'll try with, say, 2 chapters and see if it will burn...

2 chapters worked fine just now!? I previously had 16, and I would receive the error.

Could it have anything to do with inserting chapters in the middle of a long AVI file? Some of the video captured comprises a 20 minute AVI file of a concert. I inserted chapters throughout, at the beginning of each song. I then renamed the chapters, so the menu could be created quicker (no renaming on the menu). The entire movie is only about an hour long, so nothing too huge.

No chapters worked. 2 chapters (chapter 2 inserted near the end of the movie, NOT in the middle of an AVI clip) worked. Neither of these 2 chapters were renamed.

Will keep testing, this is getting tiresome. One would think that CyberLink would have a fix by now, as customers have been getting this error for many months now.

I don't recall ever seeing this with PD5. Only since my upgrade.

REgards,

Shaan,

I'm reading your postings - they are not being ignored. I have direct communications with the heads of departments at CyberLink and every scrap of new info you give is important and i refer it. I've sent you a PM.

I just keen for you to post the results.

The "chapters" info was suggested as a possible cause. Please explain the length of title you're giving in the chapters, how many characters you are using - I don't know how important that would be....

Please remove ALL chapters and Produce the video file as an Mpeg.
Bring the mpeg back into PD as a new project and add the chapters.

You'll be splitting the process of mpeg rendering and chapter/DVD writing.
IF you get to this stage and the A0000005 message appears again then please Export the data and make it available to CyberLink (ftp link from me) for them to check.

Another solution to try is. Delete all the data from the Media Library and then burn a DVD.

Please post the results.

Dafydd

I'll try your suggestions tonight and get back to you.

Some of the chapter lengths were long (ie 25 characters). The software wouldn't allow me to use any more. I can't recall what the maximum is. The project has 16 chapters.

When the burn was successfull with only 2 chapters, the chapter names were simply "Chapter 1" and "Chapter 2".

One other suggestion I'll try - rename ALL 16 Chapters back to "Chapter 1" to "Chapter 16", will that burn?

Will post the results later tonight...

Regards,

Dafydd, I've done a few tests this evening, and here are my findings...

The first time I created the project (captured video in Mpeg format, some background music, Titles, stills, transitions and 15 chapters ), the burn failed (either to Disc or to the hard drive). I then continued testing, always writing to the hard drive.

I then REMOVED all the chapters, and it worked. Nothing else changed in the project. I then added ONE chapter for a total of 2, and it worked.

The original chapter names all varied in length. It's interesting to note that there is no character maximum when renaming a chapter - its based on the width of the name. For example, I could only enter a maximum of 15 "w" as a chapter name, 20 "o" or 60 "i". Because of the different widths of these characters, there's no actual maximum. The way around this (and likely a bug in the software), is to rename the Title corresponding to the chapter on the DVD Menu screen. When I change the title name to "This is a test of a long name", and then go back to the Chapter list, this full name appears. However, if you try and rename it, you can only enter "This is a test of a long na". Some very odd behaviour indeed.

It's odd that renaming the thumbnail title on the Menu actually renames the Chapter itself. The other odd item I noticed on the original project (the one which kept returning the error), was that Chapter 1 started at 00:00:00:26? This is very odd, as Chapter 1 should ALWAYS start at 00:00:00:00. I couldn't reproduce this behaviour with a new file.

Anyway, I then removed ALL chapters and produced it as an Mpeg (Mpeg2, DVD HQ). I created a NEW project and brought the Mpeg back in, added chapters and the burn worked! I then renamed the chapters (in the chapter room, NOT on the menu), added a background image to the menu and the burn worked!

I then went back to the ORIGINAL project, removed ALL chapters and re-added them back again. Chapter 1 started at 00:00:00:00, as it should. I then renamed the chapters (again, in the chapter room), added a background image to the menu and the burn worked. All the media was still in the libray, I never removed it.

I'm almost convinced that the error has to do with the chapters. When I took a look at on of the projects which was failing, chapter 1 had a start time of "282343:52:24:-11" ? I've found that you can bugger up the chapter list by REMOVING chapter 1. If you right-click the chapter, the option to remove is greyed-out, however, the "Delete Chapter Position" button will actually remove it, and all the chapters slide up. The chapter names then become messed up when you leave the Chapter room and go back to it - in my case, the Title of Chapter one became "Chapter 15"? Again, some very odd behaviour.

So in my particular case, the issue was resolved by removing all Chapters and re-creating. I then renamed them in the Chapter room and NOT on the menu. I haven't been able to reproduce this by creating a new, short movie using the Aquarium.mpg and renaming items on the DVD menu. It always burns successfully.

I hope this information helps, sorry about the length, I was trying to be as descriptive as possible.

Regards,
Shaan

Hi Shaan,

Thank you for all the information here... brilliant.

I'm going to re-read it all and refer it. The observations you've made help a great deal.

Thank you once again.

Dafydd

Hi everyone,

Follow up suggestion to try:
For those who have had successful results by removing chapters, please re-set/re-do the chapters again without reloading the project.

Please post your results here.

Thank you.

Dafydd

I was finally able to burn my DVD successfully. I did not remove my Chapters but rather put Chapter 1 at the the very beginning of the project and left the others where they were. My project is 2h:08m long so it took a long time to encode but when it did, it burned successfully.

I was only able to do this after reading this forum. Thank you to all of you that posted suggestions. I now have to make 27 copies of this project so I will be burning for a while.

I have to make one of the copies in PAL format. What I plan to do is produce it in DVD PAL format and place that file on the time line, add the chapters, then encode and burn. Would that be the proper procedure?

Thank you,

Happy Holidays,

Carl

Yep.



Dafydd

I have the a0000005 error when trying to burn a DVD also. After reading this forum, I downloaded and installed the version 6 patch, but it did not resolve my problem. I can't find anything about a replacement PDR.EXE file, so I am sorta stuck with this problem.

What should I do next?

I have found that the a0000005 error is caused by the Chapters. You must have Chapter 1 which you can rename, I use Play All, at 00:00:00 on the timeline. Although, I still can not burn a DVD-R, I have stopped getting the a0000005 error. I also put all my chapters at the start point of the clips.

What I have found to be the best thing to do is Produce each chapter which consists clips, transitions, titling, etc., as an MPEG file. When I have each one produced, I start a new workplace and drag and drop each of the mpegs into the timeline. I then add my opening clip and any ending clips (Titles, credits, etc). I added chapters at the beginning of each (mpeg) clip, and Create Disc. It works pretty nicely.

I hope everyone is enjoying their Christmas. Tomorrow I will worry about my burning to -R DVD's but today is Christmas with family and friends.

Carl, thanks for the post. I did not manually add any chapters to my compilation, but the system had a couple default chapters, so I just tweaked them a little and tried again, and it worked.

Thanks and Merry Christmas

John Setzler
Hickory, NC

Well, it certainly appears that the issue is chapter-related.

Dafydd sent me an updated *.dll to try and resolve the problem, and sure enough, it worked!

When I loaded the "corrupt" project in PD6, the chapters which were previously messed-up (IE - displaying start times of "282343:52:24:-11"??) did not load. More importantly, the project was now able to successfully burn.

I'm not sure when this patch will be available to the masses, but I just wanted to post an update in this forum.

I still haven't confirmed about the renaming of chapters since installing the new DLL. If you rename the thumbnail on the Menu, it renames the Chapter if you go back to view the Chapter list. This allows you to enter a name longer than what could be entered on the chapter list. This behaviour is described in more detail earlier in this thread.

Regards,
Shaan

Hi everyone,

The task of localising the A0000005 problem has been long and arduous culminating in a major contribution by Shaan. He checked and rechecked his tests, provided sample files and localised the error. When I asked him to check a dll out I had confidence in his ability to logically look and thoroughly report back to me.

I'd like to take this opportunity to thank Shaan for helping to make the A0000005 problem a "yesterday" issue. Shaan it was great corresponding with you to try and find where and what the causes were - a real pro at the task, thanks.

Dafydd

I have same problem......

Pd 6 ...Win 7 ....Compaq Presario cq 61 ... Intel core 2 Duo CPU T6500 2.10 GHZ 3 G Ram.

I have already tried to re-install 3 times the PD6 but stil same msg burning error a0000005.

Can someone help

Tks in advance
Jorge in Portugal
jmmsmaia@gmail.com



jmmsmaia