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Youcam 5 shuts down
ScubaJack25011 [Avatar]
Newbie Joined: Feb 12, 2013 22:10 Messages: 1 Offline
[Post New]
I am having a problem with Youcam 5. It sarts up with the logo screen,then a command window opens up and closes before I can read it.Then Youcam closes. Please help ,this used to work,until I had to do a SFC scan for another program problem.After the scan I had to re-register most of my software. Ihave tried to reinstall youcam and the whole media suite. I have not been able to find a logfile. However I was able to run Youcam in the command window , redirecting output to a textfile. This is what I found in the text file:

In win32, default encoding is mbcs
[LTP] py main Start
[LTP] py main End
py main2 Start
['']
initpath
Working directory: C:\Program Files (x86)\CyberLink\YouCam
[LTP] import startup.config Start
[LTP] config.py import koan Start
[LTP] config.py import koan End
[LTP] import startup.config End
import render3.Initialize
platform.InitThread()
render3.Initializ()
dummy.Init() end
import font
import font.InitialFontSystem
font.InitialFontSystem()
UILaunchMode = std
Use ENU as user language
{'$M': u'CyberLink', '$C': u'CyberLink', '$P': u'YouCam'}
[LTP] IsCurDesktopSettingSupported Start
[LTP] IsCurDesktopSettingSupported End
import traceback
User setting path: C:\Users\Jack\AppData\Local\CyberLink\YouCam
[ConfigEx] read C:\Users\Jack\AppData\Local\CyberLink\YouCam\settings.ini
[ConfigEx] read C:\Users\Jack\AppData\Local\CyberLink\YouCam\hw.ini
[ConfigEx] read C:\Program Files (x86)\CyberLink\YouCam\Custom\Setting\build.ini
config init complete
import subsys
Reg User Image loader
Start Display UI Mode = STD
initialize rendering settings
[LTP] in UI.__init__.main Start
[LTP] from startup.config import gLTPHelper Start
[LTP] from startup.config import gLTPHelper End
[window] default use window mode
handleDeviceLost True
handleDeviceLost False
[handle DeviceLost] Start Device Restore
[handle DeviceLost] End Device Restore
D3D9
>>>> RootWindow::switchUIMode is called with mode = STD
>>>> _closeMainWindow is called, mainWindow = None
<<<< _closeMainWindow end of call.
run C:\Program Files (x86)\CyberLink\YouCam\OLRSubmission\OLRStateCheck.exe /LANG:ENU
[EnableTrayItems] EnableTrayItemExit is called with False
[EnableTrayItems] now _bDisableTrayItemExitCount is 1
False
[EnableTrayItems] EnableTraySwitchModeAndGraphSettings is called with False
[EnableTrayItems] EnableTrayItemSwitchDevice is called with False
[EnableTrayItems] now _bDisableTrayItemSwitchDeviceCount is 1
[EnableTrayItems] EnableTrayItemSwitchResolution is called with False
[EnableTrayItems] now _bDisableTrayItemSwitchResolutionCount is 1
[EnableTrayItems] EnableSwitchMode is called with False
[EnableTrayItems] now _bDisableTraySwitchModeCount is 1
run OLRSubmission\OLRStateCheck.exe failed !!!
>>>> _onMainWindowPreCreate is called with mode, mainWindow = <UI.Webcam.main.LaunchWindow object at 0x0BD8E050>
Show Splash
<<<< _onMainWindowPreCreate end of call
Theme Reset:
media = C:\Program Files (x86)\CyberLink\YouCam\Custom/Skin/Standard/Webcam/Media
layout = C:\Program Files (x86)\CyberLink\YouCam\Custom/Skin/Standard/Webcam/Layout
common = C:\Program Files (x86)\CyberLink\YouCam\Custom/Skin/Standard/common
[window] default use window mode
handleDeviceLost True
handleDeviceLost False
[handle DeviceLost] Start Device Restore
[handle DeviceLost] End Device Restore
D3D9
[koan] parse C:\Program Files (x86)\CyberLink\YouCam\Custom\Skin\Standard\Webcam\Layout\STD_main.bkml
[koan] parse C:\Program Files (x86)\CyberLink\YouCam\Custom\Skin\Standard\Webcam\Layout\style\style.bkml
[koan] parse C:\Program Files (x86)\CyberLink\YouCam\Custom\Skin\Standard\Webcam\Layout\style\common.bkml
[koan] parse C:\Program Files (x86)\CyberLink\YouCam\Custom\Skin\Standard\Webcam\Layout\style\font.bkml
[koan] parse C:\Program Files (x86)\CyberLink\YouCam\Custom\Skin\Standard\Webcam\Layout\style\color.bkml
[koan] parse C:\Program Files (x86)\CyberLink\YouCam\Custom\Skin\Standard\Webcam\Layout\captionbar.bkml
[koan] parse C:\Program Files (x86)\CyberLink\YouCam\Custom\Skin\Standard\Webcam\Layout\common\\RunningText.bkml
[koan] parse C:\Program Files (x86)\CyberLink\YouCam\Custom\Skin\Standard\Webcam\Layout\common\\scrollbar_horz.bkml
[koan] parse C:\Program Files (x86)\CyberLink\YouCam\Custom\Skin\Standard\Webcam\Layout\animation\buttonAnim.bkml
[koan] parse C:\Program Files (x86)\CyberLink\YouCam\Custom\Skin\Standard\Webcam\Layout\common\\scrollbar.bkml
<<<< RootWindow::switchUIMode end of switch to mode = STD
SwitchUIModeRequestThread::__handleRequests is called.
[DPIWindow] Disable window!!
[koan] Receive FIRST PAINT message
>>>> _onMainWindowCreated is called with hr, current mode, mainWindow = 0 <UI.Webcam.main.LaunchWindow object at 0x0BD8E050>
Hide Splash
<<<< _onMainWindowCreated end of call.

Someone please help.





CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New]
Hi,
suggest to contact the technical support

br
Michael Technical Support

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