CyberLink Community Forum
PowerDVD will not let me download AACS Licence Key Update?  XML
Forum Index » PowerDVD (previous versions)
Author Message
Liam125

Newbie

Joined: 04/11/2012 14:20:08
Messages: 1
Offline

I keep getting the following message, and everytime I press "yes", the popup just keeps coming back again so I cannot play my Blu-ray disc.

"An important component of Cyberlink PowerDVD requires periodic updates. New movies may not play back if the component is not updated now. Would you like to update now? (Error code = 0024)"

The Blu-ray I have is fairly new, it was only released late last month (October 2012).

I'm using PowerDVD version 9.6.1.3522, which came bundled with my Dell laptop. I'm on Windows 7.

I have tried playing other Blu-rays, and they play just fine. Its just this Blu-ray will not because of this AACS update it needs.

Is there a reason why I can't download this AACS update?

Thanks.
CyberLink-Michael

Administrator
[Avatar]
Joined: 18/04/2007 01:05:48
Messages: 7082
Location: Europe
Offline

Hi,
pleae contact Dell support about your special OEM bundle Version.

br
Michaell

Technical Support
[WWW]
alvincht

Newbie
[Avatar]
Joined: 20/09/2012 08:52:41
Messages: 58
Offline

Hi, also check this out from their KB.

http://www.cyberlink.com/prog/support/cs/product-faq-content.do?id=11431&prodId=1&prodVerId=947
 
Forum Index » PowerDVD (previous versions)
Go to:   
Powered by JForum 2.1.8 © JForum Team
© 2013 CyberLink Corp. All Rights Reserved. [ Terms of Services | About CyberLink | Contact Us | Privacy Policy | Site Map RSS