Went back to 2604 and... still not working???

After reading lots of comments about this (I am not a "techy" person), I really don't know what you all are talking about, however what I can determine is that this patch sounds like it causes more problems than it resolves. I recently posted a lenghty request for help and was now browsing through the forum to see if I could gleen any insight into what might be going wrong with my PD 13.

I am begining to regret purchasing this product. If it is difficult for those of you with a better technical understanding of this software...or just "movie making in general", what on earth does Cyberlink think when they say it is for the casual user????

Yeah it has lots of "bells & whistles" but what good are they if you can't get them to work properly.

Ready to cry and tell my God daughter she will not get a graduation video like her cousins last year. Last year I still had XP used windows movie maker and had a wonderful product. Now on 8.1 the windows movie maker sucks. Cyberlink was to be my hero and has turned out to be my nightmare.

Rondalee1, this thread is about beta software, and it's only meant for people who are very adventurous and comfortable with all kinds of technical issues.

I see that you just posted about the problems you're having. I'm sure many forum members will be willing and able to help, so please allow some time for people to read your post and I guarantee that several will respond!

YouTube/optodata

DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°

Hi optodata & SoNic67 -

Just reporting from across the pond that MC Designer is working as well as it was before Even with the beta patch 2711, it's syncing by audio accurately & delivering the recorded segments to the timeline as expected.

So - that throws a spanner in the works. It's not a universal issue.

Cheers - Tony
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And here we are with a slam dunk/no exceptions failure. Care to use the same downloader and give 2718 a try?

EDIT: I want make sure everyone knows that the MCD works normally when you're working in it. Syncing, recording, dragging edges, swapping clips, previewing all work perfectly. There isn't any hint of a problem until you exit and nothing shows up for all that work

YouTube/optodata

DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°

^ That's exactly my experience too...

And often it crashes the PD at closing of MCD.

Yes Opdate this was my Problem

Major Problem i think is the answer !!!!

But all my Titel Template are gon all my Hommade and and Download /exept Clover !!!!

SOLVED Template and Titel Problem after Re-Install All Content Packs !! Pauls PC
X399 AORUS Extreme/AMD Ryzen2970WX/1xQuatro 4000 Driver:Geforce 419.67Skill V DDR4 64GB/3200MHz/Win10 prox64
Intel SSD 750/400 / Intel SSD 750/1.2Tb 1x4TB SSHD /1xSeagate 10TB pro
1xSamsung UA28D590 4k LUMIX GH5 1xLG HDR

No MCD for me either, 2718. Additionally, if you keep editing after a failed MCD session of putting the content in the timeline, several other features don't work. For example, the "Del" key will no longer remove content in the timeline if selected.

Jeff

I'm stickin' with non-beta releases from now on, except for PD14. New versions always seem to be full-blown betas that have to meet a sales deadline. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

My Test Weekend Result:

Complete Full NEW Installation on PDR 13 Ultimate ( Oct 2014 ) and all Extras

Install only Patch 2718

Nvidia 347.88

All is running 100%

Lost my Home Made Titels

My Film Shots 4k 3840Pal

Old Shots ( 2,7k )and the New ones Running in Timeline Preview with Full HD 100 %

Produce Sample with 264=100 % Pauls PC
X399 AORUS Extreme/AMD Ryzen2970WX/1xQuatro 4000 Driver:Geforce 419.67Skill V DDR4 64GB/3200MHz/Win10 prox64
Intel SSD 750/400 / Intel SSD 750/1.2Tb 1x4TB SSHD /1xSeagate 10TB pro
1xSamsung UA28D590 4k LUMIX GH5 1xLG HDR

Quote: Complete Full NEW Installation on PDR 13 Ultimate ( Oct 2014 ) and all Extras... Install only Patch 2718... All is running 100%

Wow Paul! Running 100%

I just popped in to report that after installing the 2718 patch, having previously applied 2711, MC Designer is in the same state initially reported by optodata. It does all the editing just fine, but leaves you with zip, zilch & zero in the main timeline.

The 2718 patch also kindly reset ALL my preferences again, as I expected.

Cheers - Tony
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Sorry forgot I also Updated my PC for speed

With : Intel Raid0 Transcent 512Gb 2x SSD

Magig Word SPEED ..................... Pauls PC
X399 AORUS Extreme/AMD Ryzen2970WX/1xQuatro 4000 Driver:Geforce 419.67Skill V DDR4 64GB/3200MHz/Win10 prox64
Intel SSD 750/400 / Intel SSD 750/1.2Tb 1x4TB SSHD /1xSeagate 10TB pro
1xSamsung UA28D590 4k LUMIX GH5 1xLG HDR

Quote:

Quote:

Quote: With nVidia GTX 960, latest drivers (347.52) the H264 Hardware Accelerated encoding is not active for 2K and 4K interlaced formats, but it is active for 1080 interlaced format.HA is active for all the above formats in progressive format.Is that normal or is a glitch?

Hi SoNic67,Thank you for the observation, I'll try and find out.Dafydd

http://forum.cyberlink.com/forum/posts/quote/0/221390.page

Dafydd, I'm a little confused, I guess you couldn't find out the details if 2K/4K interlaced formats are supported and now CL is asking if it worked previously, now that appears odd.

Quote: Hi SoNic67

CyberLink asked "Did it work in previous drivers?"

Dafydd

In this link of release notes and follow up threads CL position relayed is that it supports i/p in both Kepler and Maxwell, again, that has not been true for higher resolutions on my Kepler or Maxwell cards. http://forum.cyberlink.com/forum/posts/list/40892.page#211198

In the offical 2307 patch release notes CL states "Supports hardware encoding with NVIDIA Kepler or newer graphics cards." nothing stating it's a partial support.

Jeff

Thanks Jeff,

I just passed on the response/question I received from CyberLink. I appreciate your input and quotes, passed back to CyberLink.

Thanks SoNic67, for your reply.

Dafydd

I installed 2604 and 2711 and now my PowerDirector crashes every time I try to open an existing project:

-----------------------------------------------------
Problem signature:
Problem Event Name: APPCRASH
Application Name: PDR13.exe
Application Version: 13.0.2718.0
Application Timestamp: 55095b25
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521eaf24
Exception Code: c0000005
Exception Offset: 0000000000018e5d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: abcc
Additional Information 2: abcc8f7853b48d9807d6d51eb1fa5df9
Additional Information 3: abcc
Additional Information 4: abcc8f7853b48d9807d6d51eb1fa5df9

--------------------------------------------

It is completely dysfunctional for me now. I was in the middle of working on projects and now I can't do anything.

Ryan, please try reinstalling 2604, or even 2408. You can get both versions from the PD Software updates page.

If neither solve your problem, please uninstall PD13 then reinstall it using the orginal installation files. You shouldn't have to uninstall any of the content packs, but you probably should let PD uninstall SmartSound and QuickTime. When you reinstall, be sure to include SS and QT, then update to 2604 and you should be good.

Note you will probably have to reenter your license number when you reinstall.

YouTube/optodata

DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°

Hi Ryan

optodata is 100 you have to make a Virgin Start .

Look at my mail and with 2718 I had no Problems !! I am I am Pauls PC
X399 AORUS Extreme/AMD Ryzen2970WX/1xQuatro 4000 Driver:Geforce 419.67Skill V DDR4 64GB/3200MHz/Win10 prox64
Intel SSD 750/400 / Intel SSD 750/1.2Tb 1x4TB SSHD /1xSeagate 10TB pro
1xSamsung UA28D590 4k LUMIX GH5 1xLG HDR

Beta patch 2718 has now been officially released. Please read the Note I have added to the release information. Those that have applied a pre-release version of 2718 will need to uninstall it.

http://forum.cyberlink.com/forum/posts/list/0/43123.page#222711

This thread is now closed.
Dafydd

Hi SoNic67 & Jeff,
I've had some info back on Hardware Acceleration.

First email: CL info: ..."are able to reproduce the issue in GTX980 and engineers are assigned to check it

Second Email: CL info: "..checked with our developer, we found using nVidia HW encode to produce 2K/4K interlace profile has problem so we disable HW encode option for H.264 2K/4K interlace profiles.
It is an expected behavior for PowerDirector."

If you have a reply please post as a new topic on the main forum and I'll monitor/pass on.

Dafydd



I'll close the thread again.