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With HA, I Produce 1920x1080 when choosing 3840x2160 profile - Solved
Bhajje
Senior Member Location: France - Orléans Joined: Feb 06, 2011 11:30 Messages: 176 Offline
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Quote: Hi everyone,
The details/report info has been passed onto CyberLink.
Well done
Dafydd


Thank you, Dafydd....

This message was edited 1 time. Last update was at Dec 22. 2014 15:18

Jean-Paul

i7-4770K 3.50 GHz, Nvidia GTX 960 2 Go, SSD 500 Go, RAM 32 Go
Win 10 64 bits, DirectorSuite 365
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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I've grabbed Jeff's test info and passed it on to CL.
Dafydd
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Hi Bhajje and everyone,
A quick update/info I received this morning. CyberLink have replicated the bug and the issue has been assigned to engineers to check etc.

Dafydd
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
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Quote: Hi Bhajje and everyone,
A quick update/info I received this morning. CyberLink have replicated the bug and the issue has been assigned to engineers to check etc.

Dafydd

Additional info attached in PDF that might be beneficial to CL to properly debug HA encoding with more recent Nvidia GPU's or users trying to avoid issues. Extent of issue rather large.

Jeff
 Filename
4K_testing.pdf
[Disk]
 Description
 Filesize
130 Kbytes
 Downloaded:
490 time(s)
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Jeff, very extensive findings. Of course it looks like the CL passes an incorrect argument to nvenc.

First of all, the encoding dll file is called Kepler, so I assume they didn't do any different coding/checks for Maxwell. Maybe nvenc in CL assumes that all the cards that report they are nvenc capable, are Maxwell 2?

Second of all, I cannot see how they made Kepler HA encode 4k when nVidia claims that feature only for Maxwell 2 (not kepler, not Maxwell 1st gen).

I wonder what's the situation with Intel HA, since only HD4600 in Haswell is capable of 4k... what are the others are doing?

This message was edited 2 times. Last update was at Dec 24. 2014 22:19

Bhajje
Senior Member Location: France - Orléans Joined: Feb 06, 2011 11:30 Messages: 176 Offline
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Hi, I confim this issue is solved by the last beta patch 2507. Jean-Paul

i7-4770K 3.50 GHz, Nvidia GTX 960 2 Go, SSD 500 Go, RAM 32 Go
Win 10 64 bits, DirectorSuite 365
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How was solved? Is your GTX770 HA encoding 2k and 4k videos now?
Bhajje
Senior Member Location: France - Orléans Joined: Feb 06, 2011 11:30 Messages: 176 Offline
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Yes..... Jean-Paul

i7-4770K 3.50 GHz, Nvidia GTX 960 2 Go, SSD 500 Go, RAM 32 Go
Win 10 64 bits, DirectorSuite 365
PapidoFrance45
Member Location: France-St jean le blanc Joined: Jan 21, 2011 05:06 Messages: 83 Offline
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It is also OK with a GTX 660 Hi All

Win10 64bits PRO OEM - i7 3820 3.6Ghz - 18Go de Ram-GTX960 (375.95)
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