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PowerDVD 9 will not play BLU-rays
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JasonJKral8211
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Newbie Private Message Joined: Oct 03, 2012 23:17 Messages: 1 Offline
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I have a HP h8-1360t desktop. I have windows 7 home premium with an intel i7 3770 3.4 GHz CPU and 8 GB RAM. It has an AMD Radeon HD 7570 graphics card. My monitor is a Westinghouse LED using HDMI. I installed a LG BLU-ray player model number WH12LS39 and installed the CyberLink PowerDVD 9 that came with it. When trying to play a blu-ray, PDVD either begins to load th bd just to do nothing, or gives me "CyberLind PowerDVD does not support the playback of this media format." message.
I just downloaded an update for PDVD in hopes to solve this issue, but I am still getting the same thing. All of my drivers are updated on the pc as well. Please help.
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CyberLink-Michael
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Senior Contributor Private Message Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Hi,
please contact the support about your issue

thanks
Michael Technical Support

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