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PowerDVD 9 will not play BLU-rays  XML
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JasonJKral8211

Newbie

Joined: 03/10/2012 20:17:21
Messages: 1
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I have a HP h8-1360t desktop. I have windows 7 home premium with an intel i7 3770 3.4 GHz CPU and 8 GB RAM. It has an AMD Radeon HD 7570 graphics card. My monitor is a Westinghouse LED using HDMI. I installed a LG BLU-ray player model number WH12LS39 and installed the CyberLink PowerDVD 9 that came with it. When trying to play a blu-ray, PDVD either begins to load th bd just to do nothing, or gives me "CyberLind PowerDVD does not support the playback of this media format." message.
I just downloaded an update for PDVD in hopes to solve this issue, but I am still getting the same thing. All of my drivers are updated on the pc as well. Please help.
CyberLink-Michael

Administrator
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Joined: 18/04/2007 01:05:48
Messages: 7067
Location: Europe
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Hi,
please contact the support about your issue

thanks
Michael

Technical Support
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