PD10 Production for iPhone has no audio in Apple

paul0227

Newbie Joined: Dec 22, 2011 22:02 Messages: 5 Offline

Solved by

Dec 22, 2011 22:57

PD10 - Version: 10.0.0.1129a - SR:VDE111019-03

I have produced a 5 minute HD video for iPod/iPhone. The program creates an MP4 file that plays in PD10 as well as any application on my Windows 7 computer...except Apple. I copied it into iTunes where it plays without audio. The same thing happens on the iPhone. I have other video files saved in the MP4 format made with another video program that play on iTunes and the iPhone and audio is present.

Any suggestions?

Paul (paul0227)

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Dec 22, 2011 23:13

Quote: PD10 - Version: 10.0.0.1129a - SR:VDE111019-03

I have produced a 5 minute HD video for iPod/iPhone. The program creates an MP4 file that plays in PD10 as well as any application on my Windows 7 computer...except Apple. I copied it into iTunes where it plays without audio. The same thing happens on the iPhone. I have other video files saved in the MP4 format made with another video program that play on iTunes and the iPhone and audio is present.

Any suggestions?

Paul (paul0227)

Find out what the correct audio format is for Apple and iPhone. Then produce using that format in Powerdirector.

There is an iPhone profile already in Powerdirector 9 and I assume 10.

In Produce module there is a Device tab, click on that and use the Apple format.
See Image.


Filename	iphone profile.JPG	Download
Description	Where the iPhone profile is located in PD.
Filesize	56 Kbytes
Downloaded:	235 time(s)

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

paul0227

Newbie Joined: Dec 22, 2011 22:02 Messages: 5 Offline

Dec 22, 2011 23:38

I am using the iPhone profile in the Device section of PD10. When iPhone is selected in the Device section the format created by PD10 is MP4. Like I said, I have previous MP4s from another video program that play fine on the Apple stuff. In fact, the MP4 that PD10 creates plays fine except in the Apple Apps. As for the audio format, there is no option in PD to select a separate audio format. I believe that MP4 covers audio and video. Based on all that I am forced to believe that PD10 has some glitch.

cyberfix

Newbie Joined: Dec 23, 2011 16:11 Messages: 6 Offline

Dec 24, 2011 12:38

Same here... Multiple tests and no audio on the iPhone device profile. Any Solutions?

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Dec 24, 2011 13:26

Hi there -

When you import the video to iTunes, have you tried selecting it in your iTunes library, then choosing Advanced > “Create iPod or iPhone Version.” This produces a video file with an .m4v file extension.

No iPhone here, so I can't test whether that would sort out the audio issue.

Cheers - Tony
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cyberfix

Newbie Joined: Dec 23, 2011 16:11 Messages: 6 Offline

Dec 24, 2011 13:48

I am trying that now... This is still not the right solution, but a work around if it works. I have used the iPhone profile in open source encoders with no issues. I would drag and drop the file to iTunes and it would synch with everything working. I am wondering if it is because the audio is at 192kbps on the HD iPhone profile. All other iPhone and iPad profiles are at 128kbps. I am also testing a custom profile with 128 and similar settings. Although, I did not see a way to change the setting for video frame or something (can't look because of an encode processing). The iPhone has something like IPPPPPPPPPPPPP and the custom profiles defaults to IPBPBPBPBPBPB or similar.

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Dec 24, 2011 14:37

EEK!

My suggestion above results in an .m4v file that's only 640x360... and with NO audio (in iTunes)! There's something whacko going on there.

Attached: MediaInfo reports for both videos (PD10 & iTunes conversion)

The custom MPEG-4 profile with an audio bitrate of 128kbps might be the way to go... MediaInfo attached.

Cheers - Tony

Filename	Shamaling_PD10.MP4.txt	Download
Description
Filesize	5 Kbytes
Downloaded:	278 time(s)

Filename	Shamaling_128kbps.mp4.txt	Download
Description
Filesize	5 Kbytes
Downloaded:	275 time(s)

Filename	Shamaling_iTunes.m4v.txt	Download
Description
Filesize	4 Kbytes
Downloaded:	279 time(s)

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cyberfix

Newbie Joined: Dec 23, 2011 16:11 Messages: 6 Offline

Dec 25, 2011 04:58

I've tried multiple combinations with no success. Has anybody got an HD encode to work on the iPhone with PD10?

I thought I was onto something... I compared the video file to other encodes from another software and noticed the other one were still h.264 but in a MOV container format. I simply renamed the files from Mp4 to MOV and they worked in iTunes (sound and video, was only video). I transferred them to my iPhone and it gets unkown or can't find media error. I forget the exact message. As it stands, I still can't get this to work.

Anybody have a solution?

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Dec 25, 2011 08:00

I went to the apple site for the iPhone, this is the video specs:

Video formats supported:
H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format

One thing I notice, is you can use AVC 1080p.

Has anybody tried that on their iPhone?

Another spec, the audio is a max of 160 Kbps. So your 192 Kbps audio does not work.

http://www.apple.com/iphone/specs.html

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Dec 26, 2011 13:37

Paul, Cyberfix & Carl -

I'm scratching to find an answer on this one. In PD10, I've produced a 15 second video in a variety of profiles under the Device > Apple > iPhone/iPod & Standard 2D > MPEG-4 (modifying the audio bitrate to 160kbps or less).

NO video I've produced directly out of PD10 plays audio in iTunes or when transferred to an iPhone, yet the audio is present when the videos are played on my PC's media players.

Doing the same thing in PD9 results in files that play perfectly in iTunes & on the iPhone... MediaInfo report attached.

I've also followed the same procedure with another NLE and, though its profile options are more limited, its rendered files play correctly (with audio) in iTunes & on the iPhone... just as Paul described in his original post.

File conversion? When I run PD10's output files through FormatFactory, using any of the Apple iPhone/iPod profiles under "All to Mobile Device", they play correctly in iTunes & on the iPhone. An example MediaInfo report from a converted file is attached.

Now I'll just have to delete the 23 videos from my niece's iPhone.

Cheers - Tony

Filename	PD9_iPhone.MP4.txt	Download
Description
Filesize	5 Kbytes
Downloaded:	272 time(s)

Filename	FF_iPhone_Test7_480_128.mp4.txt	Download
Description
Filesize	5 Kbytes
Downloaded:	267 time(s)

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nayan007

Member Joined: Dec 05, 2011 22:50 Messages: 52 Offline

Dec 26, 2011 14:19

Hi ynotfish ,

After going through your post the possible reason may be due to the change of format profile and Bit rate mode !! Love Cyber-Link !!

MrG11

Newbie Joined: Dec 27, 2011 15:12 Messages: 6 Offline

Dec 27, 2011 15:22

I've been having the same problem with creation of files for use in iTunes and the iPad. The file creation worked fine on version 8 of Power Director. I've brought this problem to the attention of Tech Support and we've exchanged several messages about it. They have not yet provided any solution. I really believe this is a problem in Power Director 10 that needs to be solved by Cyberlink. I'm very interested to hear about any fixes that are discovered.

paul0227

Newbie Joined: Dec 22, 2011 22:02 Messages: 5 Offline

Dec 29, 2011 15:21

As the original poster of this issue, here's what I do know, in the past I've used a number of different versions of Ulead, bought out by Corel, up to the latest version X4 (v12) which I gave to my daughter and her husband with my video camera. Since then I got a decent Nikon (CoolPix L120) digital camera and I wanted to get into some more family video editing. I wanted a good program and the reviews I read pegged PD10 as THE best. Imagine my surprise when I was unable to add text and place such text in a desirable location on a still picture image. I had to use Windows Live Movie Maker to add the text to the stills. So I created a video from the text-ed pics in Live Movie Maker and opened the result in PD10 as a video file. Next I created the HD video on DVD successfully but can't produce it to play on our iPhones (i.e., no audio). I have at least three other videos I produced with Ulead that were saved in MP4. They all play on my iPhone.

Does CyberLink follow these forums? Is CyberLink going to step up and fix their problems?

BTW, no ability to add simple text that can be placed anywhere on a still image? Has anyone come up with a work-around for this? I tried the title thing but it does not allow one to move the text around to a place on the photo that is easier to see and read.

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Dec 29, 2011 15:50

Quote: Imagine my surprise when I was unable to add text and place such text in a desirable location on a still picture image.... no ability to add simple text that can be placed anywhere on a still image? Has anyone come up with a work-around for this? I tried the title thing but it does not allow one to move the text around to a place on the photo that is easier to see and read.

Paul -

That's not the case. Adding text to an image, as part of a video clip or to create a captioned image, is easy to achieve in PD. The maximum resolution you'd achieve is 1920x1080 for a snapshot image. If you wanted to retain the full resolution of your images, they should be captioned in a photo editor.

Apart from the 3D add-on, the Title Room functions much as it did in earlier versions of PD. This tutorial focuses on titling/captioning in the first part... http://www.youtube.com/user/PDtoots#p/u/12/ccSNU_Z7BRc

However - back to the topic - I absolutely agree with you about the Apple Device profiles in PD10. Beats me how you can take something that works perfectly well (in PD9) & break it like that!

Cheers - Tony
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jerrys

Senior Contributor Location: New Britain, CT, USA (between New York and Boston) Joined: Feb 10, 2010 21:36 Messages: 1038 Offline

Dec 29, 2011 19:07

[quote=ynotfishHowever - back to the topic - I absolutely agree with you about the Apple Device profiles in PD10. Beats me how you can take something that works perfectly well (in PD9) & break it like that!

Cheers - Tony

Gremlins -- in order to work in the modern aerospace environment, they had to expand into software hacking.

This message was edited 1 time. Last update was at Dec 29. 2011 19:09

Jerry Schwartz