Thank you in advance for your time and support.
Requested to move from Director Zone.
Applicable data below:
Please provide answers to the following in your post on this forum.
1. Which operating system do you use, W7 SP1/64 bit AMD Phenom II 2.8 GHz 6 core 8GB DDR2 1800
2. Which version of PD, 10.0.0.1012 (Ultra 64 bit)
3. Which SR number, deleted is this my S/N?
4. What kind of video source material used (codec / container), not applicable
5. A detailed step by step description of the problem. not applicable
6. What anti-virus solution is installed on your PC? MS Security Essentials.
7. What codec packs installed? See PD's Readme html file Could not find
8. What other video editing programs are installed - Adobe Premier Elements 9
9. What burning software is installed on your PC? Lightscribe Direct Disk Labeling.
10. What type of blank disk was used, if you have a burning create issue? Not applicable
11. What background processes / programs running (especially important for problems with the burning)? not applicable
12. Provide the dxdiag log file as an attachment, see Part B below, Do not think this is needed for this query
Thank you in advance
This message was edited 1 time. Last update was at Nov 18. 2011 08:07