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Error code 0xeb020b88
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Keith
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Newbie Private Message Joined: Aug 12, 2007 22:16 Messages: 1 Offline
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0xeb020b88...Anybody have a clue?



OS Version : Windows XP Professional x64 Edition Professional Service Pack 2
D:\Program Files (x86)\CyberLink\Power2Go\Power2Go.exe : Version 5.50.2614
CBS.dll : Version 7.07.0208

==================================================================

Total physical memory : 1919MB (1965328KB)
Free physical memory : 1369MB (1401936KB)
Memory load : 28 percent

Number of CPU : 1
CPU Name : AMD Turion(tm) 64 Mobile Technology MT-30
CPU Speed : 1596 MHz

==================================================================

13.8.2007
Task Type : Data Disc

21:57:53, File(cl_DVDData.cpp), Line(186)
-> Begin burning process
Current drive: <G: Slimtype DVDRW SOSW-852S PSX3>
Current writing speed(x): 4.0
====== Disc Info =======
Disc Type: DVD+RW
Disc Status: Blank, Appendable
Background Format Status: Not yet BG format, the disc is blank.
Num. of Sessions: 1 Num. of Tracks: 1
Book Type: DVD+RW
Track Path:
Parallel Track Path
Diameter Length: 120mm Layer Counts: 1
Data Area Start PSN: 196608 End PSN: 2491711 End PSN on Layer 0: 0
End PSN : 120mm Layer Counts: 1
Disc Capacity: 2295104LBs
Free Size: 2295104LBs Used Size: 0LBs
========================
Burn option: w/ buffer underrun protection
Burn option: w/o simulation
Burn option: w/o close disc
Burn option: w/o verify disc
FS type: ISO9660_JOLIET
Burn mode: PACKET_INC

21:58:59, file(cl_DVDData.cpp), line(2954)
-> Begin new track: 1

21:58:59, file(cl_DVDData.cpp), line(2984)
-> Write data
Last write LBA: 0

21:58:59, file(cl_DVDData.cpp), line(3089)
-> End new track

21:58:59, File(cl_DVDData.cpp), Line(300)
-> Burning Fail, ErrCode: 0xeb020b88

==================================================================

Error Code : 0xeb020b88
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NaTaS
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Newbie Private Message Joined: Aug 30, 2007 11:54 Messages: 1 Offline
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Hi,
I have exactly the same problem, i am trying to burn a blu ray disc with Power2Go 5.0 and the application crashes before even going to actual burning stage.
I copy a local folder in my HD (24GB) to Power2Go clipboard, then it goes to verify stage after finished it goes to preparing and that's where it crashes at a certain percentage, i have noticed that if i lower the amount of data to be burn ( lower it to 17 GB) its able to finish, but i need to do fully use of the storage capacity of a blu ray disc.
My system is a P4 3.0 GHz, XP Pro, 2 GB RAM, i have contacted cyberlink support but they have not been able to help me.

do any of you have some advice?

regards




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Dafydd B
Senior Contributor Private Message Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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I've posted you both a PM.

Dafydd
[Moderator] Honesty disclosure: CyberLink have provided me their software products at no charge.
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martin
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Newbie Private Message Joined: Sep 04, 2007 18:41 Messages: 1 Offline
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Hi,
I am getting the same 0xEB020B88 error. Any help appreciated.
cheers,
Martin
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Dafydd B
Senior Contributor Private Message Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Martin,

Please send me by PM the following:
name and email address
P2Go version - look in help/About.

I'll pass the info on to CyberLink.

Dafydd

This message was edited 1 time. Last update was at Sep 11. 2007 03:53

Honesty disclosure: CyberLink have provided me their software products at no charge.
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Edric
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Newbie Private Message Joined: Jul 27, 2007 01:40 Messages: 25 Offline
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There is a patch, I suggest you update patch and try it again:

http://www.cyberlink.com/multi/download/dl_patch_390_24_ENU.html
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Thomas
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Newbie Private Message Joined: Oct 12, 2007 10:52 Messages: 2 Offline
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I'm getting the same error. I tried the patch, but it didn't make much of a difference. Any suggestions?
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MillerLowlife
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Newbie Private Message Location: Parts Unknown Joined: Nov 04, 2007 02:03 Messages: 1 Offline
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I have the same error. Strange, since I just burned these type of files an hour ago with no problem. After the error, I tried burning the same files with Nero Express with no problems. I'm not saying this to bash CyberLink, as I was planning to post the error message of Nero had it not worked. I just purchased the Ultra package 2 weeks ago so I would think that the app (Power2Go) would have been updated to include the patch. I haven't had the best of luck so far with Ultra. I'm really a bit surprised as I have used PowerDVD for a number of years and been quite happy.
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KERRY
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Newbie Private Message Joined: Dec 09, 2007 10:07 Messages: 1 Offline
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Hi ive just got power 2 go and having same problems with error code its driving me mad. i used a dif program and the film burned fine without any problems. feel like ive wasted money buying power 2 go
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Dafydd B
Senior Contributor Private Message Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Hi Thomas, MillerLowlife and Kerry,

I see you have all posted a concern about the Error code 0xeb020b88. If you send me by PM your full name, email address and country/location* I'll have a chat with customer support to see what can be done.

*I email you for data or provide you with data (attachments etc) - it's easier for me.

Dafydd
[Moderator] Honesty disclosure: CyberLink have provided me their software products at no charge.
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Mick
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Newbie Private Message Joined: Jan 07, 2007 13:18 Messages: 2 Offline
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Hi folks,
I've got the same error using Power2Go 5.5. Using Vista Ultimate, 4gig ram, 300gig hdd and a liteon bd lh-2b1s writer. If there is a solution please advise.
Mick
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Dafydd B
Senior Contributor Private Message Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Try: adjust the "Virtual memory" and it might work. Here are the steps:

1. Control Pannel->System
2. Click on "Advanced" Tab
3. Click on "Setting" in the "Performance"
4. Click on "Advanced" Tab
5. Click on "Change" and adjust the memory size more higher

Dafydd

This message was edited 1 time. Last update was at Jan 07. 2008 07:15

Honesty disclosure: CyberLink have provided me their software products at no charge.
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Mick
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Newbie Private Message Joined: Jan 07, 2007 13:18 Messages: 2 Offline
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Thanks Dafydd,
I tried increasing the memory size but still get the error. Anything else I can try?
Mick
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Jim
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Newbie Private Message Joined: Jan 08, 2008 13:09 Messages: 3 Offline
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Same error here.
When I try to burn multiple file to the TDK BD RE I get the fail.
If I burn one file at a time it works.
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Dafydd B
Senior Contributor Private Message Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Hi,

I don't have a solution and more information is required.

Please explain what disc's you're attempting to write. CD or DVD?
What mb on the disc?
What options you're selecting?
Method used to place data?
Basically provide sufficient information in a bullet point
1
2
3
fashion so the fault can be replicated.

So far I have reports of this error on a CD write.

Please give more details - allows the fault to be pinpointed.

I will only gather and pass on the information to the right person in CyberLink.

Dafydd Honesty disclosure: CyberLink have provided me their software products at no charge.
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