Recently I had to reinstall my system and so I've needed to use a few trial versions of software for things, including burning files to DVD and Blu-Ray. Every couple of years, I've bought new versions/upgrades and had to to split between PowerDVD and Nero Multimedia Suite, but this year I decided to see which was better. Then I saw Cyberlink's Media Suite 9 Ultra and was intrigued. I read the website and it sounded like a perfect solution, so spent a couple of hours earlier downloading a trial... but after trying to use it for over an hour, I can't tell you just how angry I am with Power2Go. One would think it would be easy to drag-drop files and write them. With your software, however, it's the most painful application I've used in years.

I've spent the better part of the last 25 MINUTES trying to burn a disc, and every time I do, I get a message come up saying that yet another filename/file path is too long! Eventually I decided to revert all the changes I made, because it's simply not worth the effort if I need to spend a bloody long time renaming hundreds of documents. What the hell is wrong with you people - is it really that hard for you to not provide users with a list of filenames that are too long or make the length of file paths better, instead of one error after another without an end in sight?

It's a real shame; I was hoping to not spend double the money on all the EASY functionality I want, but it looks as though I will still be purchasing an upgrade for a Nero suite and PowerDVD standalone again, due to an utterly rediculous feature your company decided to do when you made your software. I'm very disappointed.