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PD7 - Not Responding. SORTED - Beware of Haali Media Splitter.
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Agreed, Dafydd!

Scope - I think it is far more likely to be your system than a particular PD7 issue, but tech support should be your first avenue.

If that doesn't work - given that you've already tried the uninstall/re-install option - my suggestion would be to back up your data (if not already) and do a complete system restore.

If that doesn't work, a dirty great big group cyber hug will be needed!

Good luck with it.

Cheers -

Tony Tread gently and you'll hear the daisies grow...
vn800rider
Senior Contributor Location: Darwen, UK Joined: May 15, 2008 04:32 Messages: 1949 Offline
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I can't remember where I came across it but I recall several problems being reported with Haali Media splitter. I'd check it out with a google search - maybe do an uninstall of haali and see what happens. I think you can then reinstall but maybe choose different options.
If I see anything I'll post it here.

Cheers
Adrian Life is really simple, but we insist on making it complicated. (see below)
Confucius
AMD Phenom IIX6 1055T, win10, 5 internal drives, 7 usb drives, struggling power supply.
RobertJ/OZ [Avatar]
Senior Contributor Location: Melbourne Australia Joined: Aug 14, 2006 02:26 Messages: 1209 Offline
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Hi RC,

I agree with Dafydd and Tony, the issue does appear to be particular to your operating system.

Did you install the Haalie Media Splitter, or was it attached to another program. On some systems this Splitter can act more like a Trojan than a useful piece of software.
Your description could indicate that the Splitter is trying to take control of PD7 and this could be the issue here.

Try uninstalling Haalie Media Splitter, this will be extremely difficult to remove as it has a habit of reinstalling itself, you will therefore need a good cleaner.

Robert Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

PDtoots
RobertJ/OZ [Avatar]
Senior Contributor Location: Melbourne Australia Joined: Aug 14, 2006 02:26 Messages: 1209 Offline
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Hi Adrian.

We are on the same tram

Robert Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

PDtoots
vn800rider
Senior Contributor Location: Darwen, UK Joined: May 15, 2008 04:32 Messages: 1949 Offline
[Post New]
Strangely, my posts seem to have been stolen again. This may be the 3rd repetitive one?

Others on different forums have had problems reported with haali :-

http://forums.support.roxio.com/lofiversion/index.php/t12998.html

http://www.moviecodec.com/topics/30740p1.html

http://forum.doom9.org/archive/index.php/t-109759.html old post

maybe worth uninstalling and see what happens??

Cheers
Adrian Life is really simple, but we insist on making it complicated. (see below)
Confucius
AMD Phenom IIX6 1055T, win10, 5 internal drives, 7 usb drives, struggling power supply.
vn800rider
Senior Contributor Location: Darwen, UK Joined: May 15, 2008 04:32 Messages: 1949 Offline
[Post New]
hi Robert,

I hesitate to post again - the order of posting seems to be slightly random. A bit like waiting for a bus - then they all arrive at once.

Cheers
Adrian Life is really simple, but we insist on making it complicated. (see below)
Confucius
AMD Phenom IIX6 1055T, win10, 5 internal drives, 7 usb drives, struggling power supply.
Scope [Avatar]
Newbie Joined: Feb 22, 2009 21:14 Messages: 29 Offline
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Thanks for your replies,

I'll contact tech support and discuss the matter with them.

Robert, from what you are telling me, the splitter is not part of PD7. If it doesn't belong to PD7, then I wouldn't know how it got on my machine. I'll research this and get back with you all to prevent this from happening to another user.

We might be on to something here and I hope I can fix this soon.

Thanks again,

RC

This message was edited 1 time. Last update was at Apr 01. 2009 08:22

Scope [Avatar]
Newbie Joined: Feb 22, 2009 21:14 Messages: 29 Offline
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While I'm waiting for tech support, how do I find and uninstall Haali?
I've done a search on C: and nothing.

TX

RC
vn800rider
Senior Contributor Location: Darwen, UK Joined: May 15, 2008 04:32 Messages: 1949 Offline
[Post New]
Haali is usually installed as part of something else, like a codec pack. It can be notoriously difficult to uninstall. A google search will give you some leads. You will note that some people curse it and some think it's wonderful so....

It might also be under a matroska heading.

These might help???????
http://www.afterdawn.com/search/search_results.cfm?cx=007976064430744583596:iixdheoudzk&cof=FORID:11&q=haali&sa=

http://haali.cs.msu.ru/mkv/

http://www.matroska.org/index.html

Cheers
Adrian


Life is really simple, but we insist on making it complicated. (see below)
Confucius
AMD Phenom IIX6 1055T, win10, 5 internal drives, 7 usb drives, struggling power supply.
Scope [Avatar]
Newbie Joined: Feb 22, 2009 21:14 Messages: 29 Offline
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You might guess that I've finally, with the help of you fine folks solved my dilemma.

Here is what I did so someone else with the same problem can try this.

1. Search C: and type in "MatroskaSplitter"
Result: [u]MatroskaSplitter[u] C:\Windows\System32
That will tell you that you have the file on your computer.

2. Control panel>Add/Remove>Media Player Codec Pack 3.3.1

3. Click on Change/Remove

4. Choose Custom uninstall and deselect all and find Haali and delete it from the program. I didn't want to delete the entire file for fear that it could affect something else.

5. Restart Windozs

PD7 loads in lightning speed and the movie is flawless.

Enjoy!

Thank You,
Cheers

RC
David [Avatar]
Newbie Joined: Apr 06, 2009 12:26 Messages: 1 Offline
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A quick suggestion, I work with PD7 and Pinnacle Studio and I have seen both programs cough at a non standard file like a badly encoded Divx or Xvid file it is possible it may be a corrupted video file try recapturing the file if you can!
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