I too had freezes (approx. 10s) and Powerdirector hanging. I have a Sony Vaio SA laptop with 256Gb SSD, 8Gb RAM and I7.
This system has two video cards, one onboard and an additional one for heavier graphic stuff user selectable with a switch.

The problems are non existing (so far) with the graphic switch to the onboard graphics, as soon as I use the Radeon Graphics Card the problems occur.

Of course this can be a totally different cause than with your system.

I too believe the so called SSD cause is not valid.

I have a Caviar Black 1TB on the way... maybe need to just go ahead and get a non-ATI video card too.

PowerDirector vets, any suggestions on video cards?
Also, any links to old revision software?

I removed the Google toolbar on my Windows 7 OS and it reduced the lockups considerably.

Also, I don't use the slider while my video is running. I pause the video, then slide to my destination, then resume if necessary. That eliminates the pauses and lockups when trying to slide while the video is playing.

May sound simple and goofy, but it works for me. WINDOWS 7 PRO 64 BIT [SP1]
ASUS P8P67LE MB
Intel Ci7 2600K 3.40 Ghz
2X 8GB 1600Mhz Dual BL
2X EVGA GTX460 1GB SC
120GB Corsair Force 3 SSD
2X 1TB WD10000 SRTL Caviar Black
PD 9 Ultra 64
LG-12X Blu-Ray
Cameras: Canon 7D, Canon HF S21

Hey Dave, thx for the thoughts but both suggestions don't apply in my case. BUT if I knew of a way to avoid the problem I wouldn't be here desperately hoping for solutions.

Though I am wondering if your Force 3 drive, which is the same as mine, is your C: and is also where PD9 is installed?

Because if it works for you then we can put the SSD thing to bed.



And thanks for the suggestion on video, I was already eyeing that one!!

The PD install was done on the SSD (C. But when I'm working with the program, I redirect my files to the 1TB hard drive. I know that some stuff still makes it's way over to the SSD drive during rendering, but the bulk of the project migrates to the other hard drive.

Now mind you, I haven't done anything elaborate with PD9, but what I've done, I'm pleased overall with the performance. I'm an old man and have grown patient. When I have a lockup or glitch, I just try to roll with the punches and realize that what I'm able to do now was pretty much impossibe a couple of years ago. I'm not making excuses, just personal observations.

I wish you the best in your endeavours. WINDOWS 7 PRO 64 BIT [SP1]
ASUS P8P67LE MB
Intel Ci7 2600K 3.40 Ghz
2X 8GB 1600Mhz Dual BL
2X EVGA GTX460 1GB SC
120GB Corsair Force 3 SSD
2X 1TB WD10000 SRTL Caviar Black
PD 9 Ultra 64
LG-12X Blu-Ray
Cameras: Canon 7D, Canon HF S21

Hi William.gh,
You asked about obtaining earlier full build releases of PD9. You need to approach Technical Support, give your reasons and make sure you have proof of purchase (order number) and contact data

I just wanted to let everyone know after a lot of back-dated drivers and various pd9 install procedures i am unable to reproduce the problem.

Looks to have something to do with either ati driver, smartsound, quicktime, CLcleaner, or the mess of uninstalling and reinstalling things many times. OR, i'm just momentarily lucky and the problem will resurface tomorrow. But what I do note is video transition, when overlapping videos, no longer pauses for about a second when doing movie playback. Not that it was an issue aesthetically, but proof that there was more going on behind the scenes that was probably the cause.

...now to go through the steps in a systematic way to isolate the cause... tomorrow.

Hi, I am also having this 10 second lag issue while scrubbing the timeline. See my thread here - http://forum.cyberlink.com/forum/posts/list/18786.page#97466

I am using completely different hardware:
Intel i7 950
Intel Desktop Board DX58SO
12 GB RAM - 1600
Nvidia GEForce GTX 260
1 x Seagate Barracuda 7200.12 - 250GB (Windows/Program Files)
2 x Seagate Barracuda ES 2 - 1T each (Project Files)

Also, no google toolbar installed.

I don't want to hijack your thread, but wanted to add some extra info to the mix.

Regards,
Steve

William: did you ever fix it? I have exactly the same momentary lag problem (and do not use an SSD). I make this software unusable for video editing...

Jan

I have not figured out the source of the problem yet. Though my test results are back and forth. I have stabilized it into a functional state by now, it seems by uninstalling and re-installing so many times. I think it works now because I actually broke the function that was causing the hangs. So my current advice is uninstall and re-install again and again.

Tech support is pretty much no help (they might as well answer the phone with the name Peggy) and I have to talk to them in order to communicate with Taiwan. I've called various extentions but I get hung up on because I don't speak Taiwanese. I'm pretty displeased but would still like to resolve the issue because I do think its an easy fix on Cyberlink's end. There are too many people with the same issue for this to be tossed aside.

Jan, I saw your post about rev.2330. I didn't try back that far on backdates, partly because I'm not sure if loading an old patch on a new release makes a difference. Advice to you is use your version un-updated until you realize you need to update.

With the alleviated sympton over the weekend, I was able to get some work done finally. I'm a little pooped out over tech support but have gotten that fired up again. But I have not attempted to do any more testing just yet.

i might run some checks on registry data between stable and unstable states.

In response to your post David, the camera I'm using is the Canon HG10 producing files in mts format. Ive produced the videos into HD mpeg2 and 4 with similar results.

In order to finish my projects I have resolved to not reboot my computer since most commonly after a cold start, the issue is more likely to happen. Everything runs flawlessly if I install and keep the computer on.

Registry dump comparisons provided no worth while informaiton. And with the installer I am using (pre-patched to 2930) my hands are tied. I have been providing tech support with a number of dumps and logs but I'm skeptical about an answer being in that data.

Hi William.gh,

I have been informed of the following:
CL so far have not able to reproduce the issue. CL also use SSD to test this case. However, CL currently think it's not relate to SSD. CL would also like more detailed steps and more other info.

I have edited some of the bits in that last paragraph.

William, I know you've been testing and checking. Please advise of your present situation and if you can write up your findings, post as an attachment. I'll forward the data to CyberLink.


My ref 239.