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PowerDVD 11 has problems passing 3D to HDMI 1.4 3D TV
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Hi,
we are investigating those issues that some users facing.

for Workaround you should try to set the Device manually in the 3D tab (e.g. 1080p/24)

Br
Michael Technical Support

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Someone1 [Avatar]
Newbie Joined: Jun 22, 2011 03:35 Messages: 13 Offline
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Aaarrrgghhhh!! This stuff is so dirty..

I think AMD is a fair bit responsible for these issues, here is where I'm at:

1 - I downgraded my AMD Catalyst driver to 11.4
2 - Hard set to 120Hz Sequential LCD under the 3D tab
3 - I can get 1080p24 3D Bluray running but it doesnt fill the panel completely and I am left with a black band around the outside ><
4 - If I use Catalyst 11.6 with 120Hz Sequential setting max res I can get is 720p...
5 - I can not select any of the HDMI 1.4 options under the 3D tab, all error with the good ol' "Cyberlink PowerDVD could not enable 3D playback"

Somebody please shoot me! Or shoot the frickin Noob driver/software coders!!

So to sum it up I need a resolution to the following:

1 - How do I achieve full screen (No Black Band) with 1080p24 or
2 - Why can't I use the auto detect HDMI options..

I can't help but feel so ripped off, I have spent a fair amount of money and time on such a Beta solution...
Someone1 [Avatar]
Newbie Joined: Jun 22, 2011 03:35 Messages: 13 Offline
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And the saga continues...

I've since discovered that when I am running Cyberlink set to 120Hz Sequential, The AMD CCC displays a res of 1000p instead of 1080p

And to top it all off I've broken my brand new Samsung 55" 3D LED panel, most likely from stuffing around with this BS..

><
HTPCin [Avatar]
Newbie Joined: Jun 26, 2011 07:39 Messages: 5 Offline
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Help same problem

I have just purchased a new HTPC running a GT430 card

When I run the 3D bluray advisor everything passes fine

But when I run the PowerDVD 11 software with the 3D set to auto I get "Cyberlink PowerDVD could not enable 3D playback"

I also have a brand new Samsung 3D TV UA55D6600 with shutter glasses but no joy
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Hi,
please check:

1. in NVIDIA Settings the display is correctly detected
2. in PDVD 3D settings set the device manually to a supported resolution
Br
Michael Technical Support

Werde Facebook Fan
HTPCin [Avatar]
Newbie Joined: Jun 26, 2011 07:39 Messages: 5 Offline
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No joy with any of those settings..
Someone1 [Avatar]
Newbie Joined: Jun 22, 2011 03:35 Messages: 13 Offline
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Hello Andre,

I think you may want to check the following:

http://www.cyberlink.com/products/powerdvd/hardware-support_en_US.html

Looks like Cyberlink recommend the NVIDIA GeForce GTX 460 or better if you want to run 3D Bluray over HDMI 1.4.

But you may be able to run other 3D modes such as checkerboard, although if it is not auto detected by the TV then it usually is poor quality.

What do you get when you select 120Hz Sequential setting in the 3d Device section?
HTPCin [Avatar]
Newbie Joined: Jun 26, 2011 07:39 Messages: 5 Offline
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Hey Someone1,

Thanks I will check out the link and see if upgrading the card will change anything

120HZ still does not do anything as the 3D glasses don't turn on..
Someone1 [Avatar]
Newbie Joined: Jun 22, 2011 03:35 Messages: 13 Offline
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O by the way have you set the Samsung TV's HDMI port to PC?

If not:

Press Source on TV remote

Highlight HDMI1 (Need to use HDMI1 for 3D PC) and press tools on remote

Select Edit Name and select PC from the list.


PS You may need to press the 3D button on the remote to invoke the glasses when you select the 120Hz Sequential option.
Hayley [Avatar]
Newbie Joined: Mar 11, 2011 04:07 Messages: 1 Offline
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Guys, it's not just you. Since the upgrade my version 10 stopped working so i bought 11, and the blu ray discs wouldnt start at all, let alone the 3d. Then i tried a 2d to 3d conversion and nothing happened. So my 3d was out as well. If your blu ray stops then just know you need to pass it through comodo defence plus because comodo likes to block things for fun.
My 3d is still out, it's set to 1080p, 120 hz, dvi cable, and using a gtx 480, so if your 3d worked before it isnt your fault, it's theirs. If you test the trial for Total Media Theatre 5 with a blu ray disc you will find that your 3d works beautifully, but for some odd reason that programme crashes if you attempt to open files in it, not worth $100 Really hope they sort this soon because I do not believe it is our fault as the 3d worked fine before. Games run in 3d fine also.
HTPCin [Avatar]
Newbie Joined: Jun 26, 2011 07:39 Messages: 5 Offline
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I have worked out the issue in my Samsung TV 3D setup.

Go into the TV Menu/system/general/game mode and turn game mode to on.

Then turn the stereoscopic 3D setting on.
Someone1 [Avatar]
Newbie Joined: Jun 22, 2011 03:35 Messages: 13 Offline
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Well from the lack of support etc I have had to go and waste more money on a physical 3D Bluray player. Sorry Cyberlink I like your product but my trial has run out and not to mention my patience!

What really annoys me is that eventually people are gonna get their sh!t together and my solution will start working even though I have invested so much money time and effort just to see it wasted by junior programmers..

Here is some interesting reading from my troubleshooting, basically it states any new 3D TV's are not supported with the latest 3D graphics card technology, and that wwe all need to go out and buy old 3d TV's just to get the BS to run !!!

Message History

[ 6/27/2011 1:48:29 PM] Hello, I use my HD 6870 connected to my 55" Samsung 3D TV, when I run 3D it automatically changes resolution to 1920x1080p x 24Hz. The problem is it does not fill the entire screen and I am left with a black band around the edge of the screen. The scaling options are also greyed out. Please help.

[ 6/27/2011 7:24:06 PM] Just thought I`d mention I have discovered that my card will not display 1080p @ 24Hz for 3D Blurays, but instead it is displaying 1000p @ 24Hz, and that is the reason for the black band. I`ve also tried Catalayst drivers 11.4 and 11.6: 11.4 gets me 1000p @ 24Hz and 11.6 can only get 720p @ 24Hz. Why can`t I get this card to run 1080p @ 24Hz as it advertises it is capable of! or did I just waste my money on Beta junk?

[xxxx 6/28/2011 10:12:21 AM] Hi, thanks for your message,1920*1080P@24HZ? did you sure your 3D TV can support 1080p OR 1080i? as for black band, please change the overscale setting in CCC. thanks xxxx

[ 6/28/2011 12:40:25 PM] Hello xxxx, Thanks for reply. My TV is a brand new 55" Samsung 3D UA55D8000 and is supposed to be one of the best LED 3D TV`s available, I`m pretty sure it support 1080p@24hz. The problem is playing 3D Blurays the resolution actually changes to 1000p@24Hz, and this is driver specific, if I use 11.4 Catalyst I get 1000p, if I use 11.6 I can only get 720p. Also When running in 1000p@24Hz mode the Overscale settings in CCC are unavailable.

[xxxx 7/1/2011 10:33:32 AM] Hi,Thanks for the update. it seems your 3D TV is not in list, please visit: http://www.amd.com/us/products/technologies/amd-hd3d/pages/supported-hardware.aspx regards xxxx

[ 7/2/2011 5:33:10 AM] Your have got to be kidding me! you are basically telling me that I wasted my money buying this graphics card! I`m sure if it was an NVidia I wouldn`t be in this situation! I can`t believe that when newer 3D TV`s are released then that`s it, they are not supported! this is rediculous and such a cop out response on your behalf. Thanks for nothing....
HTPCin [Avatar]
Newbie Joined: Jun 26, 2011 07:39 Messages: 5 Offline
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I just been watching blueray 3d on my brand-new 55" samsung tv.. Works a treat in 1080 @ 24hz clear as and fills the screen mint.. It's just a matter of setup..
Someone1 [Avatar]
Newbie Joined: Jun 22, 2011 03:35 Messages: 13 Offline
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HTPCin, are you using an AMD/ATI HD 6800 series graphics card?..

EDIT

Just noticed u are running nVidia..

AMD/ATI = Don't know what the hell they are doing when it comes to 3D...

This message was edited 1 time. Last update was at Jul 02. 2011 03:15

nighteagle [Avatar]
Member Joined: Feb 09, 2007 10:46 Messages: 58 Offline
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Back from vacation. No fix yet? AMP: Hegel H100, DAC: Hegel HD2, Speakers: Tannoy Revolution Signature DC6T, TV: Samsung PS63C7705 (pn63c8000) 63", HTPC: NVIDIA GTX 680, Windows 7 SP1 x64 with blu-ray
Someone1 [Avatar]
Newbie Joined: Jun 22, 2011 03:35 Messages: 13 Offline
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Yeah I fixed mine!!

The fix was to scrap all this rubbish Beta testing for nub programmerz, and go out and buy a seperate 3D Bluray player.. Just make sure it is after wasting all your money, time and effort dealing with this stuff

I found in my case that ATI/AMD are more likely the cause, and I am waiting for a Catalyst driver to be released that could possibly fix it.. but who knows when that might be. In the mean time my Samsung 3D Bluray player works sweet!
nighteagle [Avatar]
Member Joined: Feb 09, 2007 10:46 Messages: 58 Offline
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I allready have a seperate sony 3d bluray player. Works fine . However so should powerdvd. But guess ATI and cyberlink is having problems... Must be serious though, since its like 1,5 months since I made this post!

This message was edited 1 time. Last update was at Jul 21. 2011 03:26

AMP: Hegel H100, DAC: Hegel HD2, Speakers: Tannoy Revolution Signature DC6T, TV: Samsung PS63C7705 (pn63c8000) 63", HTPC: NVIDIA GTX 680, Windows 7 SP1 x64 with blu-ray
Someone1 [Avatar]
Newbie Joined: Jun 22, 2011 03:35 Messages: 13 Offline
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Agreed, looks like the senior techs may need to pull their heads out of their u know whatz! =P
TheBroken3D [Avatar]
Newbie Joined: Jun 13, 2011 11:51 Messages: 4 Offline
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Why do do they advertise 3D?? This product does not work. Powerdvd 10 and now powerdvd 11 both fail at 3D bluray on late model tvs. This crap is only made for old dlp 3D ready sets as it works great before my tv upgrade.
TheBroken3D [Avatar]
Newbie Joined: Jun 13, 2011 11:51 Messages: 4 Offline
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I cannot believe there is still no fix for this. Everyone with newer tv's are saying this software will not play bd 3D through 1.4 hdmi.

Why?

My CPU is not the problem. My games and all other 3D apps are working fine with nvidea 3dplay.

Yet when try a blue-ray I get the error message that I
should change my output.

I even made the mistake of upgrading from powerdvd 10 to powerdvd11 with the assumption that maybe, just maybe the new software was needed for the new side by side 3D.

I build my entire HTPC thinking that this would be a function. Instead I am handicapped by poor software that makes false claims and does not work.

Please fix the Koenig 1.4 hdmi 3D issue!!!
pouya [Avatar]
Newbie Joined: Jul 22, 2011 17:41 Messages: 1 Offline
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hi
i have ex700 sony 3d tv and vaio f134 sony laptop

i want to play 3d disk on laptop and watch on tv
but bd adviser show error (hardware dual-video capabillity ...) none

why???? and what am i do????
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